Customer Service Officer (Yearly Contract Renewal) - บริษัท นิสสัน มอเตอร์ (ประเทศไทย) จำกัด

Explain key responsibilities of the job in Job Description part, and declare key KPIs in Applicable KPIs part. This may include any project / budget or team management responsibilities and the extent of inter-departmental collaboration where applicable.

• Provide service and information for customers with good practical properly.

• Support the daily tracking of the returned receipt & tax invoice, and submit report to MGR within turnaround time.

• Send VIP receipt as request to reduce customer complaint.

• Support the daily updating for changing the mailing address customer.

• Support handling customers complaint.

• Bachelor’s degree in Business Administration or related fields.

• Experience in customer service or a related field at least 1 year.

• Good coordination and communication skills.

• Service-minded with a positive attitude.

• Responsible and adaptable.

• Ability to work under pressure.

• Good in English skill.

• Good in basic computer skills (Microsoft Excel, Word).

• Good communication skills.