Sales Representative - Otis Elevator Company (Thailand) Limited

Role Overview

We are looking for a Service Sales Representative to support our service business growth. The role is responsible for achieving assigned sales targets, with a key focus on recapturing units outside the Otis/Sigma service portfolio and NOE units, developing customer relationships, generating quotations, and converting sales opportunities into service agreements.

Key Responsibilities

- Achieve assigned service sales targets and provide regular sales reports and forecasts.

- Drive recapture opportunities, focusing on Otis/Sigma units currently outside the service portfolio as well as NOE units.

- Identify and develop opportunities for new service agreements within the assigned territory.

- Engage with customers to understand their service requirements and present suitable maintenance/service solutions.

- Prepare and follow up on quotations and commercial proposals, with the objective of converting opportunities into signed service contracts.

- Build and maintain strong relationships with existing and prospective customers to support retention and business growth.

- Work closely with the Service Manager and relevant internal teams to ensure quotations and complex service agreements are prepared accurately.

- Support negotiations on commercial terms and contract structures to maintain competitiveness and customer retention.

- Coordinate with Service and Operations teams to ensure customer requirements and service commitments are properly communicated and delivered.

- Maintain regular customer visits and systematically follow up on sales opportunities.

- Monitor sales activities and pipeline, including customer visits, quotations, and sales strategies to achieve targets.

- Comply with the company's Environment, Health & Safety (EHS) policies and requirements.