Operations Manager (Retail store) - บริษัท ทอยส์ รีเทลลิ่ง (ประเทศไทย) จำกัด

• Responsible for the overall financial performance of stores, with full accountability for P&L, sales growth, EBITDA delivery, shrinkage control, and manpower planning.
• Lead store teams to achieve operational excellence, ensuring consistent merchandising standards, accuracy in stock and inventory management, and effective execution of sales and promotional initiatives.
• Ensure a safe, compliant, and well-maintained store environment, including product safety, loss prevention processes, and ship-from-store operations.
• Ensure daily store operations are fully aligned with company policies, procedures, and brand standards.
• Drive people excellence through leading, inspiring, motivating and developing teams, building succession and a high-performance culture.
• Drive a strong selling and customer service culture by coaching Store Managers to consistently cascade best practices to frontline teams.
• Analyze operational and sales performance, preparing insights and recommendations to drive continuous improvement.
• Lead or support operational projects including new store openings, off-site operations, relocations, and refits as required by business needs.
• Support leasing activities by identifying new retail opportunities, dealing & negotiating with landlords on rental deals, contract renewal, termination, relocation, term revision, etc.
• Prepare, manage, and ensure disciplined execution of operational budgets in line with business targets.

Toys “R” Us, the world’s specialty toy store,  bring joy, imagination, and creativity to life! 

We are a growing toy retail brand dedicated to providing families  with quality products,

exciting in‑store experiences, and exceptional customer service.

If you enjoy challenges and working with dedicated team players in a fast paced retail environment, then come & talk to us!  Toys “R” Us is seeking motivated and career oriented individuals for the following position:  we are looking for a dynamic Operations Manager to lead our retail operations and ensure smooth, efficient, and customer‑focused performance across all stores.