Export Sales Coordinator (OEM / Private Label) - บริษัท ไทยยูเนี่ยน กรุ๊ป จำกัด (มหาชน)

• OEM Order & Spec Verification: Review and verify customer purchase orders (PO), product specifications, packaging artwork, and technical requirements before order entry.

• ERP / SAP System Management: Input sales orders into the SAP system, ensure 100% data accuracy for OEM SKUs, and issue internal memos/amendments for any revisions.

• Cross-Functional Production Coordination: Coordinate closely with Planning, Production, QA, and Packaging teams to monitor manufacturing schedules, factory capacity allocation, and on-time completion.

• End-to-End Export & Logistics Handling: Facilitate shipping procedures, vessel/container bookings, and gather required export documents (e.g., Invoice, Packing List, B/L, Form E/D, Health Certificates, and COA).

• Payment & Commercial Support: Track customer payment status, credit limits, and commercial terms prior to cargo release.

• Customer & Stakeholder Liaison: Act as the key contact point for international OEM clients and local distributors, providing real-time updates on shipment status and production timelines.

• Issue Resolution & Claim Handling: Investigate and resolve operational bottlenecks, delivery delays, or document discrepancies through internal negotiation and customer alignment.

• Reporting & Task Support: Maintain updated tracking sheets for backorders, shipment schedules, and sales data; perform other related tasks as assigned.

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, Marketing, or a related field.

• Minimum 2+ years of direct experience in Export Sales Coordination within OEM, Private Label, or Contract Manufacturing industries (Food / FMCG manufacturing background is highly preferred).

• Solid understanding of international trade terms (Incoterms), export documentation, and customs procedures.

• Hands-on experience with SAP / ERP systems and proficient in MS Office (Advanced Excel is a plus).

• Strong command of English (written and spoken) for daily international client communications.

• Detail-oriented, proactive, with strong cross-functional coordination skills under fast-paced manufacturing environments.

i-Tail Corporation Public Company Limited is a leading global pet food manufacturer committed to delivering premium-quality, safe, and nutritious pet food products to customers worldwide. Operating as a core manufacturing hub under i-Tail Corporation, the Songkhla facility is equipped with advanced production technology and holds internationally recognized quality and safety standards to serve world-class pet food brands.

Driven by research, innovation, and sustainability, i-Tail focuses on creating pet-centric nutrition that enhances the health and well-being of pets. The company is committed to sustainable sourcing, responsible manufacturing practices, and environmental stewardship, aligning with global sustainability goals.

For further information, please visit the i-Tail website at www.itailcorporate.com