Sea Import Customer service officer (Talaythong) - บริษัท เคดับบลิวอี-คินเทซึ เวิลด์ เอ็กซเปรส (ประเทศไทย) จำกัด

1.     Print daily planning sheets, invoices, packing lists, inbound cargo movement permits, and other documents required for customs clearance or submission to relevant departments.

2.     Ensure customer satisfaction and service quality.

3.     Coordinate closely with the Import Operations team and provide customers with regular import status updates.

4.     Coordinate with Sales and customers to inspect damaged cargo.

5.     Handle daily sea freight import operations.

6.     Manage customer service matters and handle customer complaints.

7.     Prepare customs entry documents, certificates, customs clearance documents, cost closing documents, and various reports.

8.     Submit documents to relevant departments.

9.     Maintain and file customs clearance documents.

10.  Verify the accuracy of documents before submitting them to relevant parties.

11.  Perform other duties as assigned by the supervisor.

Kintetsu World Express (Thailand) is one of the world’s leaders in Air Cargo / Ocean Freight & Logistics services with over 300 offices throughout the globe. Due to our continuing expansion, we are looking for highly energetic and motivated persons to join our team in the following positions;