Air Export Manager - Leading Global Freight Forwarding Company
บริษัท เฮลแมน เวิร์ลไวด์ โลจิสติคส์ จำกัดYour responsibilities are but not limited to:
- Manage, coach and lead Airfreight Export and Console teams to achieve financial-, operational quality and growth targets.
- Take full ownership of the Air Export Pricing & Procurement activities towards local sales and the overseas network, in close cooperation with- and under guidance of the Airfreight Manager.
- Monitor the Export Team’s shipment, milestone status and KPI compliance.
- Maintain customer relationships and provide the best service to meet- and/or exceed customer requirements.
- To handle all complaints efficiently and satisfactorily with clear and concise communication in line with the Company’s Regional Claim Procedures and processes.
- Ensure all customer SOP’s are up-to-date and adhered to by the Export Team.
- Adherence of Team financial processes, invoice issuance, credit note, cost control.
- Contact and cooperate with main customers and the Hellmann Network in order to manage all related document and processes for export shipment.
- Fully support the Company’s Sales and Marketing colleagues and initiatives.
- Enhance the Team’s capabilities to offer additional services, up-/cross selling to customers. •Continuously work towards process improvements and productivity optimization.
- Escalate any major potential issues or company exposure to the Air Freight Manager.
- Visit major export customers as-/when needed to strengthen relationships or for reviews.
- Coordinate with government agencies related as-/when applicable.
- Educate and support all Export staff in quality Improvement.
- Other tasks as assigned.
Requirements for the Role:
- Thai nationality, Male/Female, age more than 35 years.
- Bachelor’s Degree in Logistics, Business Administration or other related Field.
- Minimum 5 years working experience in Airfreight Export with understanding of all related process and documents.
- Extensive knowledge of logistics services, freight forwarding and Airlines businesses.
- Good skills of MS Office (Word, Outlook, Excel and Power point)
- Team work oriented.
- Ability to handle multi task with good managerial skill and high tactic in monitoring of rapid information flow.
- Excellent command in reading and writing English.
- Main workplace at Suvarnabhumi Airport Office, Building AO-4
- Life insurance
- Vacation Leave 14 days
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าทุนการศึกษา
- ค่ายินดีมงคลสมรส
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี 1 เดือน
Founded in 1871, Hellmann’s transition from a one-man company to one of the world’s leading logistics providers. Today we operate a truly global organization with an active network in 154 countries 443 branches 19,300 people while remembering our humble beginnings: we continue to value every customer and understand that each project requires a unique solution. This powerful combination of an individual approach within an international framework ensures that we deliver top-quality customized logistics solutions, every time. With business growing in Thailand, we are looking for new positions to join us