Help Desk / IT Support
บริษัท ยูโร ครีเอชั่นส์ จำกัด- Serve as the first point of internal employees to identify computer problems and advising on the solutions.
- Install and configure computer systems, diagnose hardware/software faults and solving technical problems, either over the phone, e-mail ticket or face to face.
- Monitor and maintain the computer systems and networks such as internet server, security system, finger-scan.
- Work with suppliers providing after-sales support in Hardware and Software Systems.
- May work at home or out of office in supporting the rest of the business with their ongoing IT requirements.
- Create accounts and preparation as part of new hire process such as computer, e-mail, signature and etc.
- Manage and monitor internal assets to ensure accurate inventory records
- Running reports to analyze common complaints and problems.
- Participate in special projects as assignments.
- Bachelor’s Degree or higher in IT, Computer or relevant field.
- Proven experience as a Help Desk or IT Support at least 2 years.
- Strong computer knowledge and be able to communicate effectively.
- Experience with LAN/WAN, Server, Security System and Computer Software.
- Good in English Skills.
- Be customer-oriented and patient to deal with various employees.
- Willing to work on weekend when necessary.
- Must have an ACTIVE Secret-Level clearance and ability to maintain such clearance.
- Can travel to work in different locations occasionally.
Working Location: Head Office (Sukhumvit 66/1, near BTS Udomsuk)
- Free Shuttle Bus
- Gratuity
- Life insurance (ประกันชีวิต)
- transportation fees
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสุขภาพ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ
Founded in 1996, Euro Creations, through its exclusive brand name products, is a leading player in high-end home furnishings in Thailand. With our continual expansion we are always looking for highly motivated and talented individuals to join our team.
Euro Creations’ 3,000 Square metre gallery stands out magnificently in the chic Thonglor area serving as a command centre holding various different brand names under one roof allowing us to better assist our customers in decorating their homes and get closer to our aim of being a one stop service destination for customers who require nothing but the very best. Our new store in Phuket also expands our reach to the growing economy of Southern Thailand whilst allowing us to be closer to our customers in that region.