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You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
Intertek Testing Services (Thailand) Ltd.Intertek Testing Services (Thailand) Ltd.

About Company
We are a leading Total Quality Assurance ('TQA') provider to industries worldwide. We go beyond the traditional testing, inspection and certification ('TIC') services to provide our clients with the 'ATIC' advantage - Assurance, Testing, Inspection and Certification solutions, empowering them to make their businesses ever stronger, ever more resilient and ever more sustainable.
Job Location
Location1285/5 Prachachuen Road, Wong Sawang, Bangsue, Bangkok 10800
Contact person-
Telephone0-2765-2829
Website
  • https://www.intertek.com

Report
You Say HR Say LogoSee ReviewsApply Now
Employee reviews scoreFrom 4 Reviews
Clover Leaf Background4
Dream Company
Clover LeafClover Leaf
Excellent
Good Life3.7
Good Work3.5
Good Pay2.6
Good Society3.3

Employee reviews
Intertek Testing Services (Thailand) Ltd.
Research & Development/ Science>1 years, former
4.0
Good Life5
Good Work5
Good Pay3
Good Society5
งานดี แหมาะกับคนที่ต้องการอยู่ยาวๆ
Good Life
Vacation Leave
Easiest to take a leave at work
Supports the development of employees' quality of life
5/5
Supports the development of vision and personal lifestyle
5/5
Working hours per day
8
Good Work
Challenge
5/5
Opportunity to perform important tasks
5/5
Encourages professionalism
5/5
Standard management practice
5/5
Good Pay
Salary increase
1%
Bonus per year
1
Perks and benefits satisfaction
4/5
Pay level
Group of companies with slightly lower-than-average salaries
Good Society
Workplace community
5/5
Politics
Lowest
Colleagues
5/5
Supervision by superiors
5/5
15/06/2022
Read all reviews ofIntertek Testing Services (Thailand) Ltd.

Company reviews
Intertek, one of the global leaders in the testing, inspection and certification industry, was founded in 1988. The Company’s objective is to become the world’s most trusted partner for Quality Assurance by exceeding our customers’ expectations with innovative and bespeaking Assurance, Testing, Inspection and Certification services for their operations and supply chain globally 24/7. Intertek Testing Service’s head office is based in United Kingdom and around over 100 countries worldwide with approximately 40,000 employees. Be a part of Intertek Testing Service – Total Quality Assurance Company We are now seeking for challenge-oriented, customers-focused and globally-working cultured individuals to succeed together.
View HR SAY ofIntertek Testing Services (Thailand) Ltd.
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Customer Service Officer (Inspection Service)

Intertek Testing Services (Thailand) Ltd.
01/12/2025•
Less Competitive Jobs
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Basic Requirements
Full Time
3 - 4 Year
Bangkok (Bangsue)
Bachelor's Degree or Higher
Depend on qualifications and experience

Responsibilities
Job Scope:
Responsible for managing customer expectation such as: inspection bookings, preparing inspection-related documents, and maintaining clear communication with clients, buyers, factories, and inspectors. Ensures full understanding of customer SOPs and inspection procedures while providing professional service and building strong client relationships.

Key Responsibilities:
  • Communicate with clients regarding inspection bookings and schedules.
  • Prepare and issue documents required for inspectors.
  • Liaise with buyers, factories, and inspectors to confirm bookings and resolve issues.
  • Analysis of Data, summary and preparing report.
  • Stay updated on customer requirements and ensure full compliance with inspection procedures.
  • Build and maintain positive relationships with clients and suppliers.

Requirements
Education:
  • Bachelor’s degree in Arts, Communication, or a related field.
Experience & Skills:
  • 3–4 years of experience in customer service, preferably in third-party service providers.
  • Good command of English (Reading, Writing, Speaking).
  • Familiarity with customer SOPs/WIs/requirements.
  • Proficient in Microsoft Excel and Windows applications.
Job Competencies:
  • Strong communication and interpersonal skills.
  • Service-minded, reliable, and detail-oriented.
  • Ability to multitask and work under pressure.
  • Professional relationship management skills.

Welfare and Benefits
  • 13th month salary
  • Dental claims
  • Life insurance
  • Medical insurance
  • Medical, Life and accident claim
  • Service year award
  • Variable bonus
  • Provident Fund
  • Staff training and development
  • Overtime
  • 5-day work week
  • Social security
  • Health insurance
  • Accident Insurance
  • Employee's uniform
  • Funeral payment support
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