1. Quality Management System Establishment
-Develop and optimize quality standards, inspection specifications, and processes for in-house manufactured components (such as injection-molded parts, sheet metal parts, motors, small assemblies, balancing rings, etc.).
-Establish quality control points (QC checkpoints) throughout all production stages (process and finished products) to ensure compliance with product design and process requirements.
2. Production Process Monitoring and Process Improvement
-Injection Molding Process: Supervise raw material performance, mold condition, and molding process parameters (temperature/pressure/cycle), controlling defects such as sink marks, flash, and dimensional deviations.
-Sheet Metal Process: Inspect stamping accuracy, welding strength, and surface treatment quality (anti-rust/painting), preventing deformation, scratches, and other issues.
-Motor Production: Ensure compliance in winding, insulation, and assembly accuracy; monitor key indicators like vibration, noise, and insulation performance.
-Small Assembly and Balancing Ring Welding: Control assembly dimensional matching and welding strength (e.g., saltwater level in balancing rings and weld seam sealing) to prevent leaks or imbalance failures.
-Process Improvement: Regularly analyze quality fluctuations during production, lead process optimizations (such as adjusting injection molding parameters and improving welding processes), and enhance first-pass yield and production efficiency.
3. Market Issue Analysis and Closed-loop Improvement
-Collect and analyze after-sales market feedback regarding the quality of in-house components (e.g., motor burnout, balancing ring leakage), rapidly identify root causes.
-Collaborate with R&D, process, and production departments to develop corrective actions, track and verify improvement effects, achieving closed-loop problem resolution.
-For frequent or major market issues, promote design changes or process upgrades to prevent recurrence.
4. Abnormality Handling and Continuous Improvement
-Lead root cause analysis for process defects (such as injection molding short shots, sheet metal cracking, motor abnormal noise), drive short-term containment actions and long-term improvements (e.g., process optimization, mold maintenance).
-Establish a rapid response mechanism for quality abnormalities to ensure timely handling of production line issues, minimizing downtime losses.
-Promote PDCA cycles to continuously optimize quality control methods across all processes and reduce quality costs.
5. Inspection and Testing Management
-Develop in-process inspection (IPQC) and final inspection (OQC) plans for each production stage, ensuring inspection covers critical characteristics (such as motor efficiency testing, balancing ring dynamic balancing).
-Manage calibration and maintenance of testing equipment (such as coordinate measuring machines, salt spray testers) to ensure data reliability.
6. Cross-department Collaboration
-Participate in new product introduction (NPI), review manufacturability of in-house components (DFM), and proactively avoid design risks.
-Cooperate with production departments to conduct quality training, improving operators’ self-inspection ability and quality awareness.
7. Data and Compliance
-Collect and analyze data on process yield rates, scrap rates, and market complaints, regularly generate quality reports to drive continuous improvement.
-Ensure production processes comply with ISO9001 quality management system and relevant industry safety/environmental regulations.
Company reviews about ‘Good Life Good Work Good Pay Good Community’
Toshiba Consumers Products (Thailand) Co., Ltd.
