Makino (Thailand) Co.,Ltd.

About Company

“Makino” is the global leader in CNC Machining Center, CNC Wire Cut and CNC EDM for Mold & Die and Precision Part Machining. In order to cope with the rapid business expansion, we urgently require the following positions:

Location1555 Pattanakarn Road, Suan Luang, Suan Luang, Bangkok 10250

Contact personเรือนแก้ว

Telephone0-2017-0123#180 Fax 0-2017-0124

Website

https://www.makino.com.sg/en-us/why-makino/makino-in-thailand

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Service Administrator

Makino (Thailand) Co.,Ltd.

Automobile & Parts, Trading/Import/Export, Machinery, Production/Manufacturing

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Basic Requirements

Full Time

5 - 15 Year

Bangkok (Bangna, Bangkapi, Prawet, Lardkrabang, Suanluang, Prakhanong)

Bachelor's Degree

Negotiable

Responsibilities

Please select your suitable job description Local or Oversea.

Local:

Quotatation for Spare parts and Service visits
Provide updates to customers on job status, lead times, and resolution progress
Purchase Order follow up from Customer for completated cases
Manual calculation of price for special items.
Assist with ordering, tracking, and dispatching spare parts required for service jobs.
Maintain accurate service records and documentation for audits.
Assist with contract renewals and service agreements.
Flexible and available to work extra hours as needed to meet business demands
Handle Special assignments from Service Manager

Oversea:

Overseas spare parts orders to Makino Group affiliates, as well as other overseas and local suppliers, ensuring timely and accurate processing.
Monitor ETD and liaise with suppliers to resolve queries or accommodate special requirements.
Coordinate with freight forwarders for efficient import customs clearance of spare parts.
Communicate with relevant government authorities to secure import approvals for restricted products.
Manage export shipments, including the return of damaged parts to Makino Group affiliates, ensuring proper documentation and tracking.
Database management such as order records, warranty records, return shipments, and other related data.
Handle Special assignments from Service Manager

Requirements

Age for Local 25-35 years and Age for Oversea 35-45 years
Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
Minimum 5 years of working experience in a customer sales and service support or technical support role.
Good verbal and written communication in English
Proficient computer skills, including solid working knowledge of Microsoft Word, Excel, Outlook, and general office applications.
Experience in administrative support roles in procurement, logistics, supply chain, customs clearing, or industrial trading
Strong knowledge of customs clearing procedures, documentation, regulatory requirements (local and international), and international commercial terms.
Familiarity with ERP systems or order-management software is an added advantage

Welfare and Benefits

Provident Fund
Staff training and development
Overtime
Marriage gift
Per diem
5-day work week
Social security
Health insurance
Accident Insurance
Flexible working hours
Funeral payment support
Annual trip or party
Performance/results-based bonus
Annual bonus of 1 month(s)