ARK Insights Co., LtdHeadquartered in Singapore, Ark Insights(Thailand) is a pioneer specializing in Contact Centre Outsourcing.
Centre Facilities Management
The Call Centre is at the heart of your business, so it isessential that you are able to eliminate downtime whilst boosting performanceat all times. We recognize that a good design is simply not enough on its ownand that the hard work really begins when you start using our facility.Building on the knowledge and expertise within our business that comes fromalmost 30 years of operating within the marketplace, our Data Centre FacilitiesManagement (DCFM) team delivers a scalable and professional range of servicesaimed solely at providing critical data centre solutions. Ark Insights CentreFacilities Management is designed to meet the challenges of maintaining,operating and managing complex and high performing data/voice centres now andin the future. Underpinned by Call Centre specific and fully integrated toolsand software our systems and processes support the key elements of criticalfacilities management throughout the lifecycle of your Centre.
ITIntegration Services And Solutions
Strategic partnership with leadersinbound, outbound and networking companies, ARK Insights broker the best foryour business IT needs. Armed with mobility-enabled enabling businessapplication, ARK Insights is your preferred partner.
It Infrastructure Engineer
ARK Insights Co., Ltd- Design and implement Server, Storage, Network, Virtualization, and Cloud systems according to customer requirements.
- Install and configure operating systems such as Windows Server, Linux, VMware, Hyper-V, Nutanix, or other related systems.
- Monitor, analyze, and troubleshoot infrastructure-related issues in both hardware and software aspects.
- Prepare technical documents, including configuration documents, system diagrams, and user manuals.
- Coordinate with project teams and support teams to ensure on-time project delivery.
- Provide technical consultation and post-implementation support to customers.
- Perform duties in compliance with information security standards and company quality policies.
- Bachelor’s degree or higher in Computer Engineering, Information Technology, or a related field.
- Minimum 3–5 years of experience as a System or Infrastructure Engineer (5–10 years for Senior level).
- Strong knowledge of Server, Storage, Network, Virtualization, and Backup Solutions.
- Proficient in Windows Server, Linux, VMware, or Cloud Platforms (such as AWS, Azure, GCP).
- Professional certifications such as Microsoft, VMware, Cisco, or CompTIA are an advantage.
- Good communication and teamwork skills, with the ability to work well under pressure.
- Provident Fund
- Staff training and development
- Telephone bill allowance
- 5-day work week
- ท่องเที่ยวประจำปี
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
