The Executive Assistant & Key Account Manager is a dual-function role designed to support the
CEO in all administrative, strategic, and organizational tasks while also acting as the primary
responsible person for our most important customer,
This position requires strong communication skills, automotive industry experience, and the ability to
coordinate internal departments with professionalism and precision.
The ideal candidate has a background in automotive, preferably with experience in quality
management, legal/compliance, or customer relations, ensuring they can fully understand and
manage Customer’s technical and commercial expectations.
Key Responsibilities
Customer Management — 50%
- Serve as the main communication channel between our company and customer across all topics (commercial,operational, quality, engineering).
- Coordinate and follow up on:
- Claims and deviations
- Production issues, scrap topics, tempers, validations
- PPAP documentation
- Forecast & order alignment
- Tooling and mold topics
- Prepare Customer-related reports, meeting notes, and action plans for CEO decisions.
- Maintain the customer project pipeline, milestones, and customer scorecards.
- Ensure customer receives timely, structured, and professional responses from our company.
- Support the CEO in high-level negotiations and escalation handling with our customer.
Executive Assistant to the CEO — 30%
- Provide daily administrative and organizational support to the CEO.
- Manage the CEO’s schedule, appointments, customer meetings, and travel coordination.
- Prepare high-quality presentations, summary reports, and internal communication drafts.
- Organize and structure management meetings; track action items across departments.
- Filter incoming requests, pre-analyze topics, and prepare decisions for the CEO.
Internal Coordination — 20%
- Act as a cross-functional bridge between Production, Quality, Engineering, Finance, and Logistics.
- Ensure smooth internal workflow on Customer-related topics.
- Track KPIs and create multi-department dashboards regarding customer performance.
- Support management in implementing process improvements and compliance topics.
Advanced ID Asia Engineering Co., Ltd.
