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Bioscor Marketing (Thailand ) Co., Ltd.Bioscor Marketing (Thailand ) Co., Ltd.

About Company
Bioscor Marketing (Thailand) Co., Ltd.

Bioscor International is an international network of aesthetic medical clinics specializing in Hair Restoration, with more than 30 years of experience delivering the latest clinically proven solutions to clients worldwide. The group currently operates in several countries across multiple regions.

In Thailand, Bioscor has partnered with Samitivej Sukhumvit Hospital for over 10 years to operate the hair restoration medical center “Bioscor International by Samitivej.”

We currently have three branches located at:

Samitivej Sukhumvit Hospital

BDMS Wellness Clinic (BWC)

Samitivej Srinakarin Hospital

For more information, please visit: www.bioscorthailand.com
Job Location
Location552 ซอยรัชดาภิเษก 26 ถนนรัชดาภิเษก แขวงสามเสนนอก เขตห้วยขวาง กรุงเทพมหานคร 10310
Contact personHR
Telephone025415890
Website
  • https://www.bioscorthailand.com

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Customer Experience - Bioscor Hair Center (Samitivej Sukhumvit Hospital & Samitivej Srinakarin Hospital)

Bioscor Marketing (Thailand ) Co., Ltd.
Marketing, Hotel/Resort, Beverages/Food/Restaurant, Entertainment/Media, Advertising/Public Relations, Hospital, Beauty/Cosmetics
04/12/2025
Apply Now

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Basic Requirements
Full Time
3 - 10 Year
Bangkok and its Vicinity
Bachelor's Degree or Higher
25,000 - 40,000 baht/month

Responsibilities
• Greeting customers upon arrival and making them feel welcome.
• Providing introductory information to new customers.
• Ensure customer satisfaction and provide professional customer support.
• Following up customers to check that they’re still satisfied with services and products.
• Communicating with customers through various channels, online and offline.
• Letting customers or clients know about additional products or services.
• Maintaining a positive, empathetic, and professional attitude toward customers.
• Determining the quickest, most effective ways to answer customer’s questions.
• Escalating queries and concerns.
• Keeping records of customer interactions, transactions, comments, and complaints in customer accounts.
• Acknowledging and resolving customer complaints, working with related parties to find appropriate solutions.
• Providing feedback on the efficiency of the customer service process.
• Cooperate with related parties to improve overall customers’ experience.
• Make follow up and sales calls to customers
• Other related tasks as assigned by the management or clinic manager.


Requirements

• Prefer candidates who have experience in customer service (face to face) at least 3 years 

• Good communication skill / teamwork
• Service mind
• Multi-tasking & problem solving
• Positive attitude
• Attention to details
• Willing to work during weekends
• Communicates well in both Thai and English
• familiar with basic software e.g. MS Word, Excel, PPT


Welfare and Benefits
  • 6 days off per month + public holidays
  • Staff training and development
  • Social security
  • Health insurance
  • Employee's uniform
  • Attendance bonus or other special compensation
  • Performance/results-based bonus
  • Annual bonus
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