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Elabram Systems Co., Ltd.Elabram Systems Co., Ltd.

About Company
Elabram Group was established in 1999 in Malaysia. We have 26 footprints around the globe and business offices in Thailand, Indonesia, Vietnam and in Philippines with core expertise in providing Network Planning Optimization (NPO) and Talent Acquisition & Deployment (TAD).
Our difference and success are based on the reliability, adaptability, expertise, on target as always in our projects and as the total on shore- off shore service provider. We own our growth to our clients who are given us the opportunity to prove our worth. We started as a Telecommunication Engineering and IT service provider specialized in Specialist Resource Provision, Project Management and Engineering Services of advance telecommunication in wireless network solutions but because of the trust of our partners and clients, we are now in our Offshore Outsourcing and Near shore Outsourcing expansion in Indonesia and in the Philippines.

Our clients demand quality solutions, ideas and competencies in all areas of wireless network solutions technology, and we take pride in providing them.

We owe our growth to many of our clients — global players in telecommunications equipment manufacturing and telecommunications operations — who have given us the opportunity to prove our worth in providing such solutions.
Location973 ห้องเลขที่ 8B ชั้น 8 อาคารเพรสิเด้นท์ทาวเวอร์ ถนนเพลินจิต แขวงลุมพินี เขตปทุมวัน กรุงเทพมหานคร 10330
Contact personMSO - Recruitment Team
Telephone0-2656-0088
Website
  • https://www.elabram.com

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Find jobsApply jobsElabram Systems Co., Ltd. jobsSales jobsBangkok jobs

Sales and Customer Management

Elabram Systems Co., Ltd.
02/12/2025
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Basic Requirements
Contract/Temp
1 - 2 Year
Bangkok
Bachelor's Degree or Higher
20,000 - 25,000 baht/month

Responsibilities
  • The main responsibility of this role is to ensure a high-quality, welcoming, and efficient customer service experience for all new and existing customers, with the goal of meeting or exceeding sales and customer management targets across all services.
  • Act as the company’s ambassador and deliver excellent customer engagement to achieve business targets and objectives.
  • Achieve and exceed individual and team sales targets for new and existing students.
  • Provide course consultations and serve as the main point of contact for students and parents from inquiry to enrollment.
  • Conduct placement tests and recommend suitable courses.
  • Follow up with potential students to maximize conversions and promote cross-selling or up-selling opportunities.
  • Use Salesforce CRM to track sales performance and ensure smooth registration processes.
  • Deliver excellent customer service and support throughout the student journey.
  • Provide post-sales support to ensure a positive student experience.
  • Handle customer inquiries, payments, and class registrations accurately and efficiently.
  • Inform students about re-registration promotions and follow up regularly to encourage renewals.
  • Maintain strong relationships with existing students through calls, emails, and other communication channels.
  • Ensure accurate data entry and smooth coordination across customer service processes.


Requirements
  • Bachelor’s degree in any related field.
  • At least 1 year experience in sales and customer management environment of education or services related fields.
  • Strong communication skills with the ability to listen, write, and speak clearly, adapting to different audiences
  • Proficient in English is a must
  • Proficiency in using office applications (MS Word, Microsoft Excel)
  • Experience in using CRM systems to manage customer enquiries

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