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ยูโร แพค โลจิสติกส์ (ประเทศไทย) จํากัดยูโร แพค โลจิสติกส์ (ประเทศไทย) จํากัด

About Company
About Euro Pac Logistics (Thailand) Co.,LTD


Established in 1989, Euro Pac Logistics is a singaporean-based logistics company with over 30 years of experience in freight forwarding, 3PL warehousing, and last-mile logistics. We operate a 100,000 sqft. bonded warehouse in Singapore and provide comprehensive logistics solutions, including inbound and outbound freight ( air, ocean, land), custom clearance, freight consolidation, warehousing, distribution, order fulfillment, cross-docking, cross-border trucking and inventory management.


Our regional presence includes offices in Malaysia (Port Klang and Pasir Gudang), Vietnam (Ho Chi Minh City and Hanoi), Cambodia (Phnom Penh), Myanmar (Yangon), and a newly established operation in Thailand


Job Location
Locationเลขที่ 2 อาคารสีลมเอจ ชั้นที่ 10 ห้องเลขที่ S10037 ถนนสีลม แขวงสุริยวงศ์ เขตบางรักกรุงเทพมหานคร 10500
Contact person-
Telephone086-363-2787
Website-

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*Urgently Hired* Logistics - Customer Service Specialist

ยูโร แพค โลจิสติกส์ (ประเทศไทย) จํากัด
Transportation/Logistic
Today
Apply Now

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Basic Requirements
Full Time
1 - 5 Year
Bangkok and its Vicinity
Bachelor's Degree
20,000 - 30,000 baht/month

Responsibilities

Position Overview


We are seeking a proactive and experienced Customer Service Specialist to lead day-to-day operations for our newly established Bangkok Office. Although titled "Specialist", this role serves as the key operations lead and will report directly to the Managing Director based in Singapore. The ideal candidate must be hands-on, able to work independently, and ready to support various aspects of the office set-up, customer/agent handling, and coordination across stakeholders.


Key Responsibilities


  • Take ownership of all customer coordination activities including bookings, shipment tracking, and documentation
  • Liaise with carriers, airlines, vendors, and overseas agents to ensure smooth cargo flow
  • Prepare and verify shipping documents, and ensure timely milestone updates in the system
  • Provide proactive communication and professional support to clients
  • Handle service issues with a solution-oriented mindset and minimal supervision
  • Maintain organized records of shipments, invoices and operational data
  • Support initial office set-up tasks and collaborate cross-functionally with regional teams
  • Represent the Bangkok Operations with professionalism and reliability
  • Perform other duties as assigned by the company

Requirements
  • Bachelor's degree in any field (Logistics or International Business preferred)
  • Minimum 2-3 years of experience in freight forwarding or logistics operations
  • Strong problem-solving and communication skills
  • Able to work independently, with high accountability and attention to details
  • Good command of Thai and working-level English (verbal and written)
  • proficient in Microsoft 365 (office, excel, outlook, powerpoint etc)
  • Comfortable working in a start-up style office environment with flexibility and adaptability 

What you can expect from us


  • Opportunity to take a lead role in launching and shaping a new office in Thailand
  • High visibility and direct collaboration with senior leadership in the region
  • Friendly and supportive environment that encourages independence, decision-making and ownership
  • Career development opportunities in a growing regional logistics company
  • Competitive salary, and flexible working culture that values impact over hierarchy

Welfare and Benefits
  • Staff training and development
  • 5-day work week
  • Social security
  • Performance/results-based bonus
  • Annual bonus