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Gemini Personnel Recruitment Co.,Ltd.Gemini Personnel Recruitment Co.,Ltd.

About Company
Gemini Personnel Recruitment Co., Ltd. is situated in the district of Laem Chabang. The company is licensed by the Ministry of Labour and part of the Gemini group. Gemini Personnel Limited was established in Hong Kong in 1983 and has grown to become Hong Kong’s leading recruitment company with offices in Central and Kowloon. Gemini also has a strong China presence with a joint venture company, J.M. Gemini, in Shanghai, Beijing, Guangzhou and Shenzhen, as well as offices in Singapore and Thailand. We are affiliated internationally through our association with National Personnel Associates of the U.S. We currently source candidates for permanent and temporary roles in a variety of discipline and sectors within the whole Thailand.

For more information please visit us at: http://www.gemini-global.com/
LocationNo.53, Unit 8 1/F, Pier 68, Moo.5, Sukhumvit Road, T. Tungsukla, A. Sriracha District, Chon Buri, 20230, Thailand
Contact personHuman Resources Department
Telephone+66 88-983-8993
Website
  • https://www.gemini-global.com

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Key Account Executive

Gemini Personnel Recruitment Co.,Ltd.
Today
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Basic Requirements
Full Time
3 - 5 Year
Bangkok and its Vicinity
Bachelor's Degree or Higher
50,000 - 80,000 baht/month

Responsibilities
• Manage assigned Key Account customers, primarily overseas clients, and ensure effective coordination with international customers and overseas offices.
• Act as the main point of contact for overseas offices and agents, providing end-to-end follow-up on shipment status and service quality.
• Conduct market research and analyze logistics and freight market trends to support pricing strategies and business planning.
• Handle enquiries from overseas offices and agents, source competitive costs for air freight and domestic transportation from internal teams and approved suppliers, and propose timely and practical solutions.
• Assess, design, and recommend the most efficient transportation routes, with a strong focus on air freight operations.
• Monitor cargo movement and closely coordinate with the operations team to ensure shipments are handled according to customer requirements and delivered within agreed deadlines.
• Collect and address customer feedback, resolve service issues, and maintain a high level of customer satisfaction.
• Build, maintain, and strengthen long-term relationships with assigned customers and overseas agents.
• Review, clarify, and manage RFQ conditions with overseas offices, agents, and customers, and develop competitive pricing strategies aligned with current market conditions to achieve assigned targets.
• Coordinate with the Key Account Manager and Managing Director on customer management, reporting, and assigned projects.
• Develop and maintain internal SOPs in accordance with customer requirements and ensure alignment with the operations team for consistent execution.


Requirements
• Bachelor’s degree or relevant experience in Freight Forwarding, Logistics, or related fields.
• Minimum 3 years of experience in freight forwarding or a related industry.
• Good command of English in speaking, reading, and writing.
• Strong knowledge of Air Freight operations; extensive air freight experience will be a significant advantage.
• Strong teamwork and cross-functional coordination skills.
• Flexible working hours and ability to adapt to business requirements.
• Open-minded, proactive, and eager to learn with a positive working attitude.
• Good computer skills, especially Microsoft Office and Excel (basic formulas and reporting).


Welfare and Benefits
  • 5-day work week
  • Social security
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