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TCL Electronics (Thailand) Co., Ltd.TCL Electronics (Thailand) Co., Ltd.

About Company
TCL is a leading global manufacturer and distributor of televisions. To support the company’s rapid business expansion, TCL is seeking motivated and capable professionals who are ready to grow and achieve business success together. The company offers various positions with clear career development paths for high-potential and talented individuals, along with competitive salaries, in the following roles: Accounting / Finance Officer, Sales / Marketing, and After-Sales Service Technicians.
Job Location
Location46/7 Rungrojthanakul Building 9th Floor, Ratchadaphisek Rd, Huai Khwang, Bangkok 10310
Contact personKhun Kanokwan (Jaewwaew)
Telephone092-838-3618
Website
  • https://www.tcl.com

Report
You Say HR Say LogoSee ReviewsApply Now

Customer Service Executive

TCL Electronics (Thailand) Co., Ltd.
Consumer Product
06/01/2026
You Say HR Say LogoSee ReviewsApply Now

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Basic Requirements
Full Time
1 - 3 Year
Bangkok
Bachelor's Degree or Higher
Negotiable

Responsibilities

1. Carry out company policies and adhere to established standards; respond to chats promptly and accurately; answer Q&A and product reviews across all platforms; and ensure a positive customer experience.

2. Recommend products to customers and persuade them to place orders by continuously developing communication skills to drive sales.

3. Analyze frequently encountered issues and improve processes to enhance customer satisfaction.

4. Learn the operations and procedures of each platform in detail to help improve the store’s performance score.

5. Immediately report serious customer complaints that could significantly impact the company to supervisors for prompt resolution.

6. Create orders to ensure timely delivery according to the requirements of each platform.

7. Follow up on tasks assigned by the supervisor, including updating all reports.


Requirements

1. Bachelor's degree in any related field (e.g., Business, Marketing, Communication, or equivalent experience).

2. Excellent written and verbal communication skills in Thai; English proficiency is a plus.

3. Strong customer service mindset with the ability to handle complaints professionally and empathetically.

4. Fast typing skills and ability to respond quickly via chat (within 30 seconds during working hours).

5. Ability to analyze customer feedback and suggest process improvements.


Welfare and Benefits
  • Provident Fund
  • 5-day work week
  • Social security
  • Health insurance
  • Accident Insurance
  • Flexible working hours
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