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ECU WORLDWIDE (THAILAND) CO., LTD.ECU WORLDWIDE (THAILAND) CO., LTD.

About Company
The World’s NVOCC Market Leader operating over 300+ offices in over 180+ countries. 
Our Customer Portfolio accounts for Thousands of Forwarding Companies that have found their Solution to shipping LCL Cargo World-Wide…..They ECU it !!!
Job Location
Location628, 5th Floor, Triple I Building, Soi Klab Chom, Nonsee Road, Chongnonsee, Yannawa, Bangkok 10120
Contact personคุณนีรินทุ์ สุภโอภาส
Telephone0-2681-8555 # 224, 225 Fax 0-2681-8262-5
Website
  • https://www.ecuworldwide.com

Report
You Say HR Say LogoSee ReviewsApply Now
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Sea Freight Customer Service Manager

ECU WORLDWIDE (THAILAND) CO., LTD.
04/12/2025
You Say HR Say LogoSee ReviewsApply Now

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Basic Requirements
Full Time
5 - 8 Year
Bangkok and its Vicinity
Bachelor's Degree or Higher
Negotiable

Responsibilities
  • To collaborate between sales and other department and parties to ensure satisfactory services provided.
  • Supervise inbound or outbound freight operations including shift planning, freight loading and unloading, proper documentation and procedure control.
  • Responsible for the overall customers services function including annual budget/target setting in order to achieve the objectives of the Company.
  • Plans, prepares, and devises work schedules, according to budgets and workloads.
  • Solve the major operational problems that arise in daily work in a timely manner; analyze and evaluate the work performance of employees in the department and make improvements; provide professional knowledge and skills training for new operators in the company.
  • Responsible for communicating with domestic and overseas customer / agent and coordinating shipment matters.

Requirements
  • Age preferably 28-35 years
  • Bachelor’s degree in Logistics Management, Business Administration or other relevant field
  • At least 5 years of experience in freight forwarder, with at least 2 years in a leadership or team management role.
  • Strong knowledge of freight forwarder, customs clearance, and transport.
  • Good communication skills and team management skills
  • Proficiency in English both oral and written is a must.


Welfare and Benefits
  • Health Check Up
  • Incentive
  • Provident Fund
  • Marriage gift
  • 5-day work week
  • Social security
  • Health insurance
  • Employee's uniform
  • Funeral payment support
  • Annual trip or party
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You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
Employee reviews scoreFrom 2 Reviews
Above Standard
Good Life5
Good Work3.8
Good Pay3.8
Good Society4.6

Employee reviews
ECU WORLDWIDE (THAILAND) CO., LTD.
Customer Services>1 years, former
5.0
Good Life5
Good Work4
Good Pay5
Good Society4.5
สวัสดิการดี งานดี เจ้านายดี
Good Life
Vacation Leave
Easiest to take a leave at work
Supports the development of employees' quality of life
5/5
Supports the development of vision and personal lifestyle
5/5
Working hours per day
8
Good Work
Challenge
4/5
Opportunity to perform important tasks
4/5
Encourages professionalism
4/5
Standard management practice
4/5
Good Pay
Salary increase
10%
Bonus per year
1
Perks and benefits satisfaction
5/5
Pay level
Easiest to take a leave at work
Good Society
Workplace community
5/5
Politics
Neutral
Colleagues
5/5
Supervision by superiors
5/5
16/12/2021
Read all reviews ofECU WORLDWIDE (THAILAND) CO., LTD.