Sea Freight Customer Service Manager
ECU WORLDWIDE (THAILAND) CO., LTD.17/01/2026•
Less Competitive Jobs
Full Time
5 - 8 Year
Bangkok and its Vicinity
Bachelor's Degree or Higher
Negotiable
- To collaborate between sales and other department and parties to ensure satisfactory services provided.
- Supervise inbound or outbound freight operations including shift planning, freight loading and unloading, proper documentation and procedure control.
- Responsible for the overall customers services function including annual budget/target setting in order to achieve the objectives of the Company.
- Plans, prepares, and devises work schedules, according to budgets and workloads.
- Solve the major operational problems that arise in daily work in a timely manner; analyze and evaluate the work performance of employees in the department and make improvements; provide professional knowledge and skills training for new operators in the company.
- Responsible for communicating with domestic and overseas customer / agent and coordinating shipment matters.
- Age preferably 35-45 years
- Bachelor’s degree in Logistics Management, Business Administration or other relevant field
- At least 5 years of experience in freight forwarder, with at least 2 years in a leadership or team management role.
- Strong knowledge of freight forwarder, customs clearance, and transport.
- Good communication skills and team management skills
- Possesses skills and understanding in using programs and AI technologies related to job performance.
- Proficiency in English both oral and written is a must.
- Health Check Up
- Incentive
- Provident Fund
- Marriage gift
- 5-day work week
- Social security
- Health insurance
- Employee's uniform
- Funeral payment support
- Annual trip or party
Company reviews about ‘Good Life Good Work Good Pay Good Community’
Good Life5
Good Work3.8
Good Pay3.8
Good Society4.6
Employee reviews
Customer Services>1 years, former
5.0
Good Life5
Good Work4
Good Pay5
Good Society4.5
สวัสดิการดี งานดี เจ้านายดี
16/12/2021
Read all reviews ofECU WORLDWIDE (THAILAND) CO., LTD.
ECU WORLDWIDE (THAILAND) CO., LTD.The World’s NVOCC Market Leader operating over 300+ offices in over 180+ countries.
Our Customer Portfolio accounts for Thousands of Forwarding Companies that have found their Solution to shipping LCL Cargo World-Wide…..They ECU it !!!
Location628, 5th Floor, Triple I Building, Soi Klab Chom, Nonsee Road, Chongnonsee, Yannawa, Bangkok 10120
Contact personคุณนีรินทุ์ สุภโอภาส
Telephone0-2681-8555 # 224, 225 Fax 0-2681-8262-5
Website
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