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Thai Air Asia Co.,Ltd.Thai Air Asia Co.,Ltd.

About Company
Thai AirAsia is a leading low-cost airline based in Bangkok, Thailand. Founded in 2003, we are a joint venture between Asia Aviation and AirAsia Group, bringing affordable air travel to the people of Thailand and beyond. Our mission is to make flying accessible to everyone by offering low fares and a high-quality travel experience.

Why Join Us? At Thai AirAsia, we believe in nurturing talent and providing opportunities for growth. We offer a dynamic and inclusive work environment where employees are empowered to reach their full potential. Joining our team means being part of a passionate and innovative organization that is shaping the future of air travel in Asia.

Career Opportunities: We are always looking for enthusiastic and dedicated individuals to join our team. Whether you are interested in becoming part of our cabin crew, ground operations, or corporate departments, we offer a variety of career paths to help you achieve your goals.
Job Location
LocationNo.222 Don Mueang International Airport 3rd floor Central Office Building Room No. 3200, Vibhavadi Rangsit Road, Sanambin, Don Mueang, Bangkok 10210
Contact personPeople Department
Telephone0-2562-5700 Ext.5062 Fax 0-2562-5708, 0-2562-5705
Website
  • https://mycareer.airasia.com

Report
You Say HR Say LogoSee ReviewsApply Now

Guest Services Assistant (Chiang Mai Airport) *English Resume Only*

Thai Air Asia Co.,Ltd.
Aviation/Airlines, Hotel/Resort, Real Estate, Transportation/Logistic, Trading/Import/Export, Travel
Yesterday
You Say HR Say LogoSee ReviewsApply Now

View this job in new tab

Basic Requirements
Full Time
0 - 5 Year
North
Bachelor's Degree
Negotiable

Responsibilities

OVERVIEW:
  • Location: CNX - Chiang Mai International Airport
  • Department: Guest Services Department
  • Entity: TAA Thai AirAsia
  • Status: Full-time

JOB DESCRIPTION:

YOUR ROLE AS A: Guest Services Assistant
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.

WHAT YOU’LL CHAMPION:
  • Perform documentation checks, including passport verification (international), ID matching (domestic), reservation verification in the system, issuance of boarding passes, and handling required documents such as General Declarations (GD), crew sign-in sheets, and departure/arrival immigration cards.
  • Conduct passenger and baggage processing, including luggage tagging, carry-on inspection in accordance with Terms & Conditions, and asking the seven mandatory security questions to passengers checking in luggage.
  • Assist passengers throughout the journey, including boarding and deplaning, and provide support for passengers with special needs such as wheelchair assistance, NTL, etc.
  • Ensure full compliance with airline standards, safety performance requirements, and all applicable laws, regulations, and procedures at all operational locations.

Requirements
  • Minimum Bachelor’s degree. Fresh graduates welcome with full transcript and certificate of course completion.
  • Previous experience in ground handling or related work is preferable.
  • Careful and organized in handling documents and tasks and able to follow procedures accurately.
  • Able to work independently and stay calm under pressure in a busy environment.
  • Proficient in spoken and written English and Thai or the local language.
  • Good communication and interpersonal skills and able to work well in a team.
  • Willing to work shifts including night shifts, weekends, and public holidays.


WHERE YOU’LL GO:
Begin your career with us as a Guest Services Assistant and develop the skills and experience to progress into higher responsibilities, including roles such as Guest Services Officer or team leadership within ground operations.

WHAT YOU’LL ENJOY:
  • Wellbeing: Health benefits, time off, and wellness programs to keep you at your best.
  • Financial: Resources for financial planning and career growth to support your future.
  • Allstars Specials: Free flights, discounts, and exclusive partner deals.
  • Unique Culture: Be part of a fun, dynamic, supportive team.

OUR HIRING PROCESS:
  • Application Review
  • Application Review and Skills Match
  • Interview & Assessment
  • Background Verification
  • Offer Process

GET TO KNOW AIRASIA:
AirAsia has been the World's Best Low-Cost Airline for 16 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and ASEAN like no other so Now Everyone Can Fly

GET TO KNOW US:
Our story begins in 2001 with a dream, two planes, and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).
Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in ASEAN.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.
If you wish to review how we handle and protect your personal data, please review our Privacy Notice for Candidates. By clicking “Apply Now” you agree to our Privacy Notice for Candidates.
https://privacy.thaiairasia.co.th/Candidate_Privacy.html

Welfare and Benefits
  • Annual Health Check Up
  • Annual Leave
  • Life insurance(ประกันชีวิต)
  • Condolence Money for parents, and spouse's parent
  • Congratulatory Money for 1st child
  • ID90 (90% Off Flight Tickets)
  • Long Year Service Award
  • Medical insurance
  • Provident Fund
  • Staff training and development
  • Overtime
  • Per diem
  • Social security
  • Health insurance
  • Accident Insurance
  • Ordination leave
  • Employee's uniform
  • Funeral payment support
You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
Employee reviews scoreFrom 24 Reviews
Clover Leaf Background5
Dream Company
Clover LeafClover LeafClover Leaf
Finest
Good Life3.9
Good Work4.5
Good Pay3.2
Good Society3.9

Employee reviews
Thai Air Asia Co.,Ltd.
Customer Services>1 years, Current
5.0
Good Life5
Good Work5
Good Pay5
Good Society5
สวัสดีการดีมั้งพนักงานรวมถึงครอบครัว
Good Life
Vacation Leave
Easiest to take a leave at work
Supports the development of employees' quality of life
5/5
Supports the development of vision and personal lifestyle
5/5
Working hours per day
8
Good Work
Challenge
5/5
Opportunity to perform important tasks
5/5
Encourages professionalism
5/5
Standard management practice
5/5
Good Pay
Salary increase
3%
Bonus per year
1
Perks and benefits satisfaction
5/5
Pay level
Easiest to take a leave at work
Good Society
Workplace community
5/5
Politics
Lowest
Colleagues
5/5
Supervision by superiors
5/5
10/02/2023
Read all reviews ofThai Air Asia Co.,Ltd.
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