Floor Supervisor (3-5yrs+ in Retail Sales, CS, Store Operations) (BSM 25-150)
Smartcruit Consultant Recruitment Co.,Ltd.Company Summary: Fashion Retail
Location: Bangkok
Job Reference: BSM 25-150
Job Description:
- Deliver excellent customer service by assisting customers proactively and resolving complaints or inquiries to achieve the best possible outcomes.
- Drive sales performance by achieving and exceeding targets through effective selling techniques and full utilization of in-store devices such as kiosks.
- Use sales and performance reports (Top Sales, Wall Sales, Branch Trade Review) to support product placement and maximize sales opportunities.
- Maintain high visual merchandising standards to attract, engage, and motivate customers, ensuring stock is clean, well-presented, and compliant with brand guidelines.
- Support training and onboarding of new staff, ensuring smooth induction and understanding of store standards.
- Encourage staff development and progression by assisting with ongoing training and completion of required assessments.
- Bachelor’s degree in Business, Retail Management, or related field is an advantage.
- At least 3-5 years of experience in retail sales, customer service, or store operations
- Strong customer service mindset with proven ability to handle customer inquiries and resolve complaints effectively
- Sales-driven attitude with experience working toward and exceeding sales targets
- Familiarity with using in-store technology such as kiosks, POS systems, or digital sales tools
- Ability to read and apply sales and performance reports to improve product placement and sales results
- Good understanding of visual merchandising standards and brand presentation
- Experience supporting or mentoring new staff during onboarding and training
- Willing to work flexible hours, including weekends and holidays
- Provident Fund
- Social security
- Annual trip or party
Smartcruit Consultant Recruitment Co.,Ltd.









