• Supervise and manage the company’s billing generation and collection processes, ensuring all bills are issued accurately and timely, and payments are collected on schedule.
• Handle customer billing inquiries and disputes, ensuring issues are resolved promptly, improving collection rates, and reducing bad debts.
• Prepare and submit regular financial reports, analyze fund collection and aging, identify potential risks and issues, and provide solutions.
• Supervise and ensure the team provides accurate data to the accounting group for closing.
• Supervise and maintain internal control systems, ensuring all financial operations comply with company policies and regulatory requirements.
• Regularly review and update financial processes to ensure their effectiveness and compliance.
• Review financial terms in customer contracts to protect company interests and ensure compliance with financial requirements.
• Represent the team in communication with other departments, suggesting suitable cross-department workflows to reduce communication costs and eliminate misunderstandings, thereby improving overall work efficiency.
• Monitor and review financial transactions, identify and report any suspicious corruption activities.
• Collaborate with internal audit and compliance departments to investigate and handle corruption cases, ensuring financial transparency and integrity.
• Assist superiors in supervising and managing the team, providing training and guidance to enhance the team’s professional skills and work efficiency, and promoting team collaboration.
• Set team goals, monitor performance, and ensure the team achieves expected outcomes.
• Maintain and develop good relationships with customers, ensuring customer satisfaction and loyalty.
• Coordinate customer complaints and feedback, providing efficient solutions.
Flash Express Co., Ltd.
