• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Working closely with Supply chain and accounting/finance departments to ensure accurate information and data in all areas.
• Create daily / monthly / quarterly and custom sales reports.
• Guide to sales support executives.
• Double check and help sales support executives on daily orders / tasks.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Report to Finance manager.
• Supervise supply chain and sales support.
• In charge of stock control also with monthly stock take.
• Support sales other duties as assigned.