Safran Cabin Lamphun Ltd.The Group operates in Thailand through the Safran Cabin site located in Lamphun, Northern Thailand. The manufacturing site specializes in electrical inserts such as espresso makers, microwave, convection and combi ovens, chillers and trash compactors.In addition, the Lamphun site is a preferred metal manufacturing location for Safran‘s other businesses. The facility delivers full turnkey processed metal and plastics for its internal customers, and is AS9100 certified.SAFRAN CABIN LAMPHUN is part of the SAFRAN Group in Paris, France and has been operating in Lamphun, Thailand.To find out more about the SAFRAN Group:https://www.safran-group.comLocationNorthern Region Industrial Estate 68/2-3 Moo4, Tumbol Banklang, Amphur Muang, Lamphun 51000Contact personHuman Resources DepartmentTelephone0-5358-2222WebsiteOther interesting jobsCustomer Service
Safran Cabin Lamphun Ltd.Basic Requirements Full Time2 - 10 YearNorthBachelor's Degree or HigherNegotiableResponsibilities
- Serve as the main day-to-day contact between manufacturing operations and the sales organization/internal customers.
- Capture and process customer needs, including RFQs, purchase orders, special requests, and complaints.
- Ensure all activities comply with the company’s Quality System and are accurately recorded in relevant systems (ERP, quoting, forecasting).
- Coordinate with internal teams to provide timely and accurate feedback on orders, quotes, deliveries, and customer inquiries.
- Monitor key customer metrics such as on-time delivery and non-conformance, supporting continuous improvement and customer satisfaction.
- Maintain strong communication flow to enhance customer relationships and support problem resolution.
- Assist with customer visits and cross-site coordination as needed.
- Contribute to improvements in processes, documentation, and operational excellence activities.
Requirements
- Bachelor’s degree in business administration, Economics, or related field (or equivalent experience).
- Minimum 2 years’ experience in customer/supplier coordination or supply chain functions.
- Excellent English communication skills.
- Strong computer skills: advanced Excel and PowerPoint preferred.
- Excellent interpersonal and negotiation abilities.
- Fast learner with the ability to understand company and manufacturing processes.
- Able to prioritize, multitask, and work in a fast-paced environment.
- Problem-solving mindset; proactive and self-driven.
- Strong teamwork and independent working skills.
- Flexibility to attend international meetings as needed.
Welfare and Benefits
- Company Activities (Company Party, Sports, Annual Trip etc.)
- Diligence Allowance
- Life Insurance
- Meal Allowance
- Transportation Allowance
- gasoline allowance
- Provident Fund
- Staff training and development
- Overtime
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Funeral payment support
- Annual bonus
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