Compliance Audit Manager (Insurance Business) - บริษัท ไทยกรุ๊ป โฮลดิ้งส์ จำกัด (มหาชน)

Key responsibilities

• Compliance Audit & Monitoring Plan: Design, establish, and execute the annual risk-based compliance audit and monitoring plan, encompassing operational audits, process walkthroughs, thematic reviews, and control testing across key business units and distribution channels.

• Audit Execution & Remediation Tracking: Lead fieldwork testing, evaluate control effectiveness, conduct root cause analyses on identified control deficiencies, issue audit findings, and rigorously track remediation actions through to timely resolution.

• Market Conduct Assurance: Oversee and audit market conduct practices in line with OIC requirements (e.g., Fair Treatment of Customers, sales quality monitoring, complaint-handling SLAs, and advertising/sales material reviews).

• Regulatory Control & Governance: Maintain and manage the regulatory control framework, including obligation registers with control mapping, compliance risk assessments, and timely regulatory report filings.

• Regulatory Impact & Gap Analysis: Perform gap analyses on new and revised laws/regulations; communicate updates and risk assessments to senior management and key stakeholders.

• Executive & Committee Reporting: Prepare and present comprehensive compliance audit reports, finding summaries, and KRI/KPI dashboards to senior management, the Audit Committee, and relevant regulatory authorities.

• Team Leadership & Advisory: Lead and develop the compliance audit/monitoring team to meet operational SLAs and KPIs, while providing practical compliance guidance to business units.

• Bachelor’s or Master’s Degree in Internal Audit, Accounting, Finance, Law, Business Administration, or a related field.

• 5–7+ years of solid experience in Internal Audit (Operational/Compliance Audit), Compliance Monitoring/Testing, or Regulatory Assurance, directly within the Insurance.

• Strong background in executing audit methodologies, developing audit programs/working papers, evaluating internal control environments (COSO framework), and managing issue remediation cycles.

• In-depth knowledge of OIC regulations and Market Conduct guidelines, with working familiarity with AMLO, BOT, and SEC rules.

• Professional certifications such as CIA, CPIAT, CISA, or CRMA are highly advantageous.

• Proven team leadership, project management, and coaching skills, with the ability to influence and collaborate across cross-functional teams and senior executives.

• Excellent communication, presentation, and formal business writing skills in both Thai and En

• Life insurance business through Southeast Life Insurance Public Company Limited
• Non-life insurance business through Indra Insurance Public Company Limited
• Financial business through Southeast Capital Company Limited, a leader in providing corporate car rental services for more than 27 years, as well as the sale of used cars through Rod Dee Det Auto Company Limited (RDD).