Credit Card Regional Head - Land and Houses Bank Public Company Limited
- Location
- Bangkok
- Salary
- Negotiable
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 06/05/2026
Responsibilities
Job Summary:
The Head of Credit Card Offline Sales Channel is responsible for developing, managing, and executing strategies to drive credit card acquisition through offline channels - including direct sales agents, branches, roadshows, corporate partners etc. The role focuses on achieving sales targets with strong governance, optimizing sales quality, and ensuring compliance with regulatory and operational standards.
Overseeing end-to-end card area strategies, operation process and support team leaders to enlarge the number of LHB credit cards holder. This role requires a deep understanding of credit card marketing, sales management and process development.
Key Responsibilities:
Strategy & Planning
- Develop and implement the offline sales channel strategy aligned with overall credit card business goals and define acquisition strategy and targets by team, area, and activities sales model.
- Forecast sales volumes, track performance, and identify improvement opportunities
Channel Management
- Oversee all offline acquisition channels including Direct Sales Agents (DSA), DMS, branch sales teams, events, booth activities, corporate and merchant partnerships and field and roadshow campaigns
- Optimize sales productivity, conversion rates, and cost per acquisition (CPA).
- Implement data-driven strategies to identify high-potential locations and customer segments. direct sales team and in-branch acquisition efforts.
Sales Governance & Quality
- Ensure all acquisition activities comply with BOT Market Conduct, KYC, AML, and regulatory standards.
- Strengthening sales governance through regular audits, process reviews, and quality checks and always monitor sales quality indicators e.g. approval rate, activation rate, early delinquency and take corrective actions.
- Standardized sales scripts, onboarding materials, and customer communication guidelines.
- Collaborate with product teams, credit risk and operations teams to improve approval rates, turnaround time, and customer experience to ensure seamless customer onboarding and fulfillment.
- Provide feedback on customer insights, suggestions, process gaps, and product competitiveness.
- Partner with digital and analytics teams to support lead allocation and hybrid acquisition models.
Team Leadership
- Lead, train, and motivate team leader and sales staff networks to achieve target
- Build a high-performance sales culture through structured KPIs, recognition, and rewards.
- Develop sales capability through continuous coaching and product knowledge training.
- Manage manpower planning and recruitment for sales growth and coverage expansion.
Qualifications
- Bachelor’s degree in business, Marketing, Finance, or related field.
- MBA or equivalent postgraduate qualification preferred
- 10+ years of experience in consumer financial services, with at least 5 years in credit card or unsecured lending sales management.
- Proven track record in managing large field sales organizations or DSA networks.
- Experience in channel setup, scaling, and productivity management.
- Strong understanding of credit card products, credit policies, sales compliance and direct knowledge in managing cards issuing business would be advantaged.
- Strong knowledge of sales planning, product marketing, people development, data analysis and performance tracking.
- Good English communication skills for business communication for both of verbal and written.
- Computer literate in Microsoft Word, Excel and Power Point.
Benefits
- Car park allowance
- Life insurance (ประกันชีวิต)
- Take annual leave
- Provident Fund
- Staff training and development
- Overtime
- Accommodation allowance (in other provinces)
- Recreational allowance
- Per diem
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- อัตราดอกเบี้ยสินเชื่อสวัสดิการ
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
About Land and Houses Bank Public Company Limited
LH BANK
We are Family
Opportunity for a Compelling Change For the Better
Why not? When it is refreshing enough!! From the country is largest asset-based and most secured property developer with the highest market share, to forming an integrated financial institution with top notch expertise in Time Deposit, Housing Loan, Factoring, Corporate
Be a part of this novelty where people are our prime assets and every path taken by you is full of growth and success opportunities.
Toward Success Together
No.1 Q House Lumpini, South Sathorn Road, Sathorn, Tungmahamak, Bangkok 10120
ฝ่ายบริหารทรัพยากรบุคคล
0-2359-0000#2255