Assistant Store Manager (เซ็นทรัล วิลเลจ สุวรรณภูมิ) - Skechers (Thailand) Ltd

The Senior Shop Manager / Assistant Shop Manager is responsible for leading the store team to deliver an outstanding customer experience and achieve business results. This role requires strong leadership, operational excellence, and a passion for sportswear and lifestyle retail. The Shop Manager will oversee all aspects of store performance, ensuring alignment with brand standards and company strategy.

• Lead the team to consistently achieve and exceed monthly and annual sales targets.
• Drive business growth through analysis of sales reports, customer insights, and market trends.
• Maximize store profitability through effective cost control and inventory management.

• Oversee daily store operations, including cash handling, banking, and closing procedures.
• Ensure accurate inventory control, timely stock replenishment, and minimize shrinkage.
• Maintain operational excellence by enforcing company policies, procedures, and compliance standards.

• Train, and develop store staff to build a high-performance culture.
• Manage staff scheduling, task allocation, and daily store responsibilities effectively.
• Conduct regular coaching sessions, performance reviews, and succession planning.
• Inspire the team by serving as a role model who embodies the brand’s values.

• Deliver exceptional customer service, resolving customer issues with professionalism.
• Ensure store environment reflects premium brand standards in visual merchandising and cleanliness.
• Build strong customer relationships and provide feedback and insights to management.
• Act as a brand ambassador, promoting passion for sport, lifestyle, and performance.

• Partner with Area/District Managers to implement business plan initiatives.
• Execute store-level events, and activations in alignment with brand direction.
• Monitor competitor activity and provide insights to identify business opportunities.