IT Support Officer ( สัญญาจ้าง 2 ปี ) - Acer Computer Co.,Ltd.
Acer Computer Co.,Ltd. · Bangkok (Yannawa)
- Location
- Bangkok (Yannawa)
- Salary
- Negotiable
- Job Type
- Contract/Temp
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 04/05/2026
Responsibilities
IT Support ensures smooth daily operations by providing timely technical assistance, maintaining systems, and resolving user issues efficiently.
User Support & Help Desk
• Provide Help Desk support by handling user issues via Email, VoIP, Microsoft Teams, and ticketing systems
• Coordinate and escalate issues to Infrastructure or Application teams when necessary
• Perform basic troubleshooting for hardware including PCs, notebooks, mobile devices, printers, and office equipment
• Provide first-level software support for O365 and web applications (e.g., login issues, access problems, application errors)
Hardware & Software Maintenance
• Prepare and install end-user devices, including operating systems and standard company software
• Maintain and update client software in compliance with company security policies
Network Support
• Provide basic support for network connectivity (LAN, Wi-Fi, VPN)
• Troubleshoot common network issues such as IP conflicts, internet connectivity problems, and intranet access issues
Qualifications
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience in IT Support or Help Desk is an advantage
• Basic knowledge of computer hardware, Windows OS, and networking
• Basic knowledge of network concepts (LAN, Wi-Fi, VPN) is an advantage
• Excellent communication and customer service mindset
• Ability to manage multiple tasks and prioritize effectively
• Fast learner with the ability to adapt to new technologies
• Service-minded, adaptable, and a good team player
Benefits
- Life insurance
- Overtime
- 5-day work week
- Health insurance
- Annual bonus
About Acer Computer Co.,Ltd.
Acer is creating the “New New Acer” phenomenon to reaffirm its status as the innovation leader. Not only that the firm now introduces a product line dedicated to Internet of Things (IoT), but it also joins forces with partners in achieving the synergy from its hardware, software and service strengths plus great platforms. Our product range expands from computer notebooks to various kinds of IoT devices such as Xplova for cyclist, Pawbo which is an efficient assistant in pet care and Acer Cloud Professor ,an educational module that encourages creativity and problem-solving skills among its users. We have started the distribution of all these products since early 2017.
In addition ,we have been recognized with three prestigious Thai awards, which include “ Thailand’s Most Admired Brand , The Most Powerful Brands of Thailand and Marketeer No.1 Brand Thailand awards. We have won these awards consecutively for seven , three and six years respectively, which reaffirms not only the strong position of Acer in Thailand but also the high levels of trust Thai consumers have in the brand.
At this moment, We are urgently seeking qualified persons to support our business expansion by the following positions.
493/7-8 Nanglinchee Road, Chongnonsee, Yannawa, Bangkok 10120
Human Resources Department
0-2825-9666