Operation Coordinator (Oil and Gas, Cargo Inspection) - Intertek Testing Services (Thailand) Ltd.

• Receive and review client instructions, documenting them accurately for job execution.
• Coordinate inspection schedules with field teams, laboratories, and clients to ensure timely and effective operations.
• Provide logistical support during field operations and ensure resources are available for smooth execution.
• Report directly to the General Manager, providing regular updates on operational progress.

Client Relations & Communication:

• Act as the main point of contact for clients, addressing inquiries and providing updates throughout the inspection process.
• Prepare and deliver accurate inspection reports to clients on time.
• Foster strong relationships with clients to ensure high levels of satisfaction and repeat business.
• Reporting & Documentation:
• Ensure all operational activities are properly documented, including inspection data and job instructions.
• Assist with the preparation of invoices and maintain accurate billing records.

• Ensure all operations comply with company policies, safety regulations, and quality standards.
• Coordinate the delivery of samples to laboratories and follow up on test results.
• Report any operational issues or non-compliance to the General Manager.
• Client Relations & Problem Solving
• Address client concerns and operational issues promptly to achieve a zero-defect service.
• Prepare technical reports, inspection procedures, and handle client complaints effectively.

• Bachelor’s degree in Applied Science, Petroleum, Chemical Engineering, or a related field.
• 0-2 years of experience in operations coordination, preferably in oil, gas, or cargo inspection.
• Ability to adapt in a fast-paced environment and manage shifting priorities.
• Flexibility in working hours to accommodate unforeseen changing cargo schedules.

• Strong organizational and communication skills for client coordination and multi-tasking.
• Proficiency in Microsoft Office (Excel and Word) for reporting and documentation.
• Service-oriented mindset with a focus on delivering quality customer service.
• Fluent in English, both written and spoken (TOEIC 650+ preferred).

Intertek, one of the global leaders in the testing, inspection and certification industry, was founded in 1988. The Company’s objective is to become the world’s most trusted partner for Quality Assurance by exceeding our customers’ expectations with innovative and bespeaking Assurance, Testing, Inspection and Certification services for their operations and supply chain globally 24/7. Intertek Testing Service’s head office is based in United Kingdom and around over 100 countries worldwide with approximately 40,000 employees.

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We are now seeking for challenge-oriented, customers-focused and globally-working cultured individuals to succeed together in the following positions: