Customer Service Executive - IMPACT Exhibition Management Co.,Ltd.
IMPACT Exhibition Management Co.,Ltd. · Nonthaburi
- Location
- Nonthaburi
- Salary
- 20,000 - 25,000 baht/month
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 21/07/2026
Responsibilities
- Coordinate communication and information flow between the sales department, event organizers, and other relevant internal units.
- Present service information and follow up on event organization details with event organizers.
- Monitor and manage venue facilities to ensure cleanliness, safety, and functionality.
- Handle customer inquiries and promptly resolve service-related issues.
- Maintain records of service performance, incident reports, and inventory.
- Support the setup and teardown for events, ensuring compliance with operational standards.
- Assist in planning and improving venue service processes and procedures.
Qualifications
- Bachelor's degree or higher in any field.
- At least 2-3 years of experience in Event Operations, Venue Operations, Customer Service, Convention, Exhibition, or Hospitality.
- Strong coordination skills with customers, event organizers, and internal departments.
- Strong communication, negotiation, and problem-solving skills, with the ability to handle situations effectively and make decisions under pressure.
- Service-minded with a high sense of responsibility and commitment to accuracy, able to work effectively under pressure.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Good command of written and spoken English.
- Ability to work in shifts, including Saturdays, Sundays, and public holidays, according to the event schedule.
- Proficiency in Chinese will be considered an advantage.
Benefits
- 25% Discount for Restaurants under IMPACT
- Bonus (Based on Performance and Company's Revenue)
- Food allowance
- Life insurance
- Long Service Award
- Medical Check-up
- Social Security
- Special Wedding Benefit
- Staff Activities
- Training Course
- Provident Fund
- Staff training and development
- Marriage gift
- Funeral payment support
- Performance/results-based bonus
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
About IMPACT Exhibition Management Co.,Ltd.
Company ProfileIMPACT Arena, Exhibition and Convention Center is managed by IMPACT Exhibition Management Co Ltd. A subsidy of Bangkok Land Public Company Limited, we are an integrated venue management offering diversity of events with versatile facilities and services.Why work at IMPACT?Why not? How many people get the opportunity to say they work at one of the most exciting place in Thailand!We are young and professional. We are great team players as our organization culture “Partnership for Success”We focus on delivering high value to our partners and customers through mutual trust, cooperation, strategic partnerships, customized and turnkey solutions.IMPACT has a huge variety of roles, where do you see yourself?Not sure… CONTACT US NOW!
9th Fl., Bangkok Land Building 47/569-576 Popular 3 Road, Banmai Sub-district, Pakkred District, Nonthaburi 11120
Human Resources Department
0-2833-4455, 0-2833-5323, 0-2833-5299
