Guest Service Agent (GO! Hotel เชียงใหม่) - Central Pattana Public Company Limited
Central Pattana Public Company Limited · Chiangmai
- Location
- Chiangmai
- Salary
- 15,000 - 20,000 baht/month + Commission
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 06/07/2026
Responsibilities
- Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
- Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
- Reservation Handling: Manage room bookings, cancellations, and modifications using the hotels reservation system, ensuring accuracy and efficiency.
- Grab & GO Station: Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
- Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
- Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.
Qualifications
- Bachelor’s degree in related field
- Minimum of 2 years of experience in Guest Services, Front Office/Reception, or a related hospitality role.
- Good communication skills, with the ability to communicate effectively in English.
- Pleasant personality, well-groomed, and service-minded.
- Strong customer service orientation, problem-solving skills, and interpersonal skills.
- Able to work in shifts and perform well under pressure.
- Work Location: GO! Hotel เชียงใหม่
Benefits
- Dental insurance
- Life insurance
- Medical insurance
- กองทุนสำรองเลี้ยงชีพ
- Provident Fund
- Staff training and development
- ค่าชุดยูนิฟอร์ม
- ค่าตอบแทนพิเศษ Comission
- ค่าทันตกรรม
- ค่ารักษาพยาบาล
- ตรวจสุขภาพประจำปี
- 5-day work week
- ประกันชีวิต
- ประกันชีวิตและประกันสุขภาพกลุ่ม
- Social security
- Health insurance
- Accident Insurance
- มีเงินปรับประจำปี
- วันหยุดประจำเดือน 6 วัน/เดือน
- วันหยุดพักผ่อนประจำปี
- สหกรณ์ออมทรัพย์
- สิทธิการเบิกค่าทันตกรรม
- Employee's uniform
- เงินช่วยเหลือการศึกษาบุตร
- Funeral payment support
- Performance/results-based bonus
- โบนัสประจำปี
- Annual bonus
About Central Pattana Public Company Limited
Central Pattana Public Company Limited is Thailand's target retail developer with over 30 years of experience. We are looking for talented candidates to join and promote our business expansion in the following position :
24th Fl., The Offices at CentralWorld, 999/9, Rama I Rd., Pathumwan, Pathumwan, Bangkok, 10330
Recruitment & Selection Center
0-2667-5555 ต่อ 1704-1709
