Customer Service / Sales Support - Ferrari Logistic Asia (Thailand) Co.,Ltd.

• Coordinate with customers and shipping agents for import-export operations
• Respond to customer inquiries regarding shipment status and related documentation
• Prepare and verify shipping documents such as Bills of Lading and invoices
• Track shipment progress from origin to destination and provide updates to customers
• Support the sales team with administrative tasks such as quotation preparation and data collection
• Resolve operational issues and coordinate with relevant departments for smooth workflow

• Bachelor's degree in any field, or a related field such as Logistics Management or International Trade
• 0-3 years of experience in Customer Service or Sales Support within the logistics or freight forwarding industry
• Proficiency in English communication, both written and spoken
• Strong interpersonal communication and coordination skills
• Ability to manage documents and information accurately and systematically
• Basic understanding of import-export processes or customs clearance procedures
• Experience using ERP systems or logistics-related software is a plus.

AT FERRARI GROUP, WE BUILD RELATIONSHIPSFerrari Group is an equal opportunity employer. Ferrari Group does not discriminate based on race/colour/religion/sex/national origin/veteran/disability/age/sexualorientation/gender identity or any other characteristic protected by law.Ferrari Group is a market leader in international freight forwarding and logistics solutions for jewellery and luxury goods, with operations availableglobally. Ferrari Group firmly believes that the key to winning the hearts of clients lies in “adding value”: the company places a very strong emphasis on high service quality, flexibility, timeliness, responsiveness, and accurate solutions to customers’needs. If you have the top skills we require and are interested in discovering why Ferrari Group really stands out from the rest, we look forward to receiving your application.