Customer Support Specialist (Japanese Speaking) - Manpower - BS3_IT & Others (Skillpower Services (Thailand) Co.,Ltd)

Position: Customer Support Specialist (English and Japanese Speaking) 

Work Schedule: Mon-Fri, 8.00-17.00
Location: BTS Saladaeng, MRT Lumpini or Silom
Company: International Oil & Gas 
Employment Type: Contract 1 year with benefits (renewable based on performance and company consideration)

Key Responsibilities

• Serve as the primary point of contact for assigned customers.

• Coordinate customer orders, order fulfillment, invoicing, and issue resolution.

• Build and maintain strong relationships with customers to ensure high levels of satisfaction.

• Work closely with Sales, Supply Chain, Logistics, and other internal teams to resolve customer issues efficiently.

• Provide timely updates and effective solutions to customers.

• Understand customer business needs and deliver professional support and coordination.

• Support daily customer service operations and administrative activities as assigned

• Bachelor's degree in any field

• Experience in Customer Service, Supply Chain, Logistics, or Order Management is an advantage.

• Good command of English (TOEIC 750+ preferred) and Japanese (N2)

• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).

• Experience using ERP or other business systems is a plus.

• Strong communication, coordination, and administrative skills.

• Detail-oriented, service-minded, and able to manage multiple tasks.

• Fast learner and able to work independently as well as in a team.

Manpower Inc. is a world leader In the employment services Industry, offering customers a continuum of services to meet their needs throughout the employment and business cycle. The company specializes in permanent, temporary and contract recruitment; employee assessment; training; career transition and organizational consulting services. Manpower’s worldwide network of 4,500 offices in 80 countries and territories enables the company to meet the needs of its 400,000 customers per year, including small and medium size enterprises in all industry sectors, as well as the world”s largest multinational corporations. The focus of Manpower”s work is on raising productivity through Improved quality, efficiency and cost-reduction, enabling customers to concentrate on their core business activities. In addition to the Manpower brand, the company operates under the brand names of Right Management Consultants, Jefferson Wells, Elan, Brook Street and Empower.

Manpower Thailand is the nation’s leading recruitment company established in 1998 to offer human resources management services to businesses in search of staff and people in search of job. The company currently has 10 offices in Thailand cover in Bangkok, Chonburi, Lamphun and Songkla to cover the needs of corporate clients and job seekers.