Service Advisor (Senior / Officer Position) (30K–35K) (SDG-133168) - RGF HR Agent Recruitment Thailand Co., Ltd.

<Job responsibilities>
- Manage and process work orders received from the Call Center following customer booking confirmations and workshop
appointments.
- Review and confirm maintenance and repair requirements based on service schedules and customer-reported issues (Voice of
Customer).
- Ensure approved rebates, discounts, and cost-saving initiatives are accurately reflected in workshop quotations and invoices.
- Review and approve repair and maintenance costs in accordance with service schedules and customer requirements.
- Monitor and follow up with workshops to Ensure timely completion of SMR (service, maintenance, and repair) activities.
- Utilize AMT-designated systems and applications to Manage daily operations and Ensure accurate transaction records.
- Coordinate with internal stakeholders, workshops, and external service providers to Ensure efficient execution of SMR operations.
- Support customer satisfaction by ensuring all maintenance and repair services meet quality standards, service requirements, and
agreed turnaround times.

<Necessary Skill / Experience>
- Thai nationality, Male, Female, age 28 - 45 years old
- Bachelor's degree- At least 2 years of experience in automotive aftersales, fleet management, workshop operations, vehicle
maintenance, or service operations
- Conversational level in English to Communicate with internal and external
- Must hold a valid driving license and be capable of driving a motor vehicle for business and operational purposes (TBC car provided)
- Good understanding of vehicle servicing, maintenance schedules, repair processes, and workshop operations
- Experience coordinating with workshops, vendors, service providers, and internal stakeholders
- Ability to work under pressure and Manage multiple tasks while meeting service deadlines

Language Skill
English level: Conversational
Japanese level: None

Workplace Area: BTS Chong Nonsi
Working Hour: 08:30-17:00 (Monday to Friday, flexible time 8.30-17.00 or 9.30-18.00. Hybrid working operation, 1 day work from home (Depends on team). During probation period have to work in office)

About the Benefits
30,000–35,000THB

About the company
Product & Service: Pet Product and Service
Business Type: Leasing / Consumer Credit;

HOW TO APPLY FOR A JOB,
*** Please submit your resume with recent photo, your current & expected salary and reference:
Service Advisor (Senior / Officer Position) (30K–35K) (SDG-133168) To: thailand@rgf-hragent.asia
*** any query regarding this Job or application method, please call Tel. 02-021-0333
689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306
Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
Website: www.rgf-hragent.asia and find us on Facebook: RGF Thailand

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www.rgf-hragent.asia/en/thailand


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RGF HR Agent is one of the service brands under RGF International Recruitment, a leading permanent recruitment and executive search solution provider in Asia, operating 13 offices across 12 major cities. We support multinational corporations and fast-growing local enterprises by delivering high-quality hiring solutions across all levels—from C-suite leadership to specialist and staff roles.