Claim Officer (Japanese Speaking) (31K–40K) (SDG-128361) - RGF HR Agent Recruitment Thailand Co., Ltd.
RGF HR Agent Recruitment Thailand Co., Ltd. · Bangkok (Bangrak)
- Location
- Bangkok (Bangrak)
- Salary
- 31,000–40,000THB
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 25/04/2026
Responsibilities
- Handle hospital invoice/ Claim form
- Provide a positive customer Experience for (Japanese clients) when they call to discuss their claims or when they need assistance whilst seeking medical treatment at a hospital or clinic.
- Manage the claims reimbursement process, from receiving the Claim documents, checking the completeness of the documents, submitting documents to the insurance company, and then informing the clients as to the outcome of their Claim submission.
- Answer general claims inquiries with the Ability to resolve any complaints or escalate to management where necessary.
- Prepare claims reports and update clients on a weekly basis.
- Perform other tasks as assigned.
Qualifications
< Necessary Skill / Experience >
- Thai nationality, Female, age 23 - 25 years old
- Bachelor's degree
- Bachelor's Degree in any related field
- At least 1 year of work experience as a Customer Service or Coordinator with Japanese Customers in any business
- Conversational high level in Japanese and English with JLPT N3 for Contact with Japanese customers via outbound call, inbound call, and email
- Computer Skills - Excel (PIVOT, VLOOKUP)
- Good service mind
- Good positive thinking
- Detail-oriented and well organized.
- Excellent problem-solving skills.
< Preferable Skill / Experience >
- Experience in insurance, and knowledge of health, Accident, and medical claims will be an advantage.
Language Skill
English level : Conversational
Japanese level : Conversational
Workplace Area: BTS Surasak
Working Hour: 8:30-16:45 (Monday-Friday)
About the Benefits
31,000–40,000THB
About the company
Product & Service: Medical assistant support service
Business Type: Insurance (Life Insurance / General Insurance);
Benefits
- Commuting allowance
- 5-day work week
About RGF HR Agent Recruitment Thailand Co., Ltd.
MEET YOUR OPPORTUNITY
www.rgf-hragent.asia/en/thailand
RGF Privacy policy: https://www.rgf-hragent.asia/th/thailand/termsofuse
RGF HR Agent is one of the service brands under RGF International Recruitment, a leading permanent recruitment and executive search solution provider in Asia, operating 13 offices across 12 major cities. We support multinational corporations and fast-growing local enterprises by delivering high-quality hiring solutions across all levels—from C-suite leadership to specialist and staff roles.
www.rgf-hragent.asia/en/thailand
RGF Privacy policy: https://www.rgf-hragent.asia/th/thailand/termsofuse
RGF HR Agent is one of the service brands under RGF International Recruitment, a leading permanent recruitment and executive search solution provider in Asia, operating 13 offices across 12 major cities. We support multinational corporations and fast-growing local enterprises by delivering high-quality hiring solutions across all levels—from C-suite leadership to specialist and staff roles.
With over 100,000 successful placements across the region, our strength lies in combining deep local market expertise with regional connectivity. Consultants who understand both cultural nuances and business environments provide tailored recruitment solutions that enable organizations to secure the right talent and drive sustainable growth across Asia.
RGF International Recruitment was established as the global brand of Recruit Group. As of April 1, 2026, we have entered a new chapter as part of Fullcast Holdings Co., Ltd., marking the next phase of our growth while continuing our commitment to excellence in talent advisory services.
689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
097-042-3473 / 02-021-0333