Claim Management (35K–55K) (SDG-130444) - RGF HR Agent Recruitment Thailand Co., Ltd.
RGF HR Agent Recruitment Thailand Co., Ltd. · Phranakhonsriayutthaya
- Location
- Phranakhonsriayutthaya
- Salary
- 35,000–55,000THB
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 22/05/2026
Responsibilities
- Independent analysis of potentially defective products of the company group to identify errors and causes based on a specified workflow, including the derivation of measures leading to improved future manufacturing or product quality.
- Analysis: Conduct analysis of complaint components based on specified Defect analysis processes for the company group products.
- Containment: Demand immediate actions for error containment.
- Communication: Communicate Defect patterns to the relevant manufacturing plants within the company group.
- Reporting: Create complete 8D reports and perform additional analyses as required, such as Pareto, Ishikawa, 5-Why, and FMEA.
- Action Planning: Develop Action plans for error prevention and Detection in collaboration with the manufacturing plant, including tracking the implementation of these measures.
- Validation: Review implemented measures for plausibility and effectiveness.
- Knowledge Management: Derive "Lessons Learned" and integrate this knowledge into the company group knowledge database.
- Training: provide Training to employees regarding identified Defect patterns when necessary.
- Reporting & Analytics: Generate key performance indicators (KPIs).
- Representation: Organize and conduct internal and external conference calls to present partial results and, if necessary, visit customers in person to present the final 8D report.
Qualifications
< Necessary Skill / Experience >
- Thai nationality, Male, Female, age 26 - 37 years old
- Bachelor's degree in Engineering, Industrial Technology, Quality Management, or related technical field
- At least 3 years of experience in Claim Management, Quality Assurance (QA), Quality Control (QC), Customer Complaint Handling, or Failure Analysis in manufacturing industry (from automotive, electronics, precision parts, machinery, or industrial
- Conversational high in English communication skills (speaking, writing, and presentation)
- Strong knowledge of quality Management systems and QC tools
- Hands-on experience in 8D, FMEA, 5-Why, Ishikawa, Pareto, SPC, Six Sigma, and Root Cause Analysis (RCA)
- Experience in Defect/complaint analysis and identifying root causes
- Ability to implement and monitor corrective & preventive actions (CAPA)
- Good understanding of manufacturing processes and product quality standards
- Ability to Validate effectiveness of corrective and preventive measures
< Preferable Skill / Experience >
- TOEIC score 600 is an advantage
- Japanese communication is an advantage
Language Skill
English level : Conversational
Japanese level : None
Workplace Area: Bang Pa-In Industrial Area
Working Hour: 8:00-17:00 (Monday - Friday <Saturday Working: *3-4 times per year, according to corporate calendar >)
About the Benefits
35,000–55,000THB
About the company
Product & Service: Industrial components
Business Type: IT Solutions / IT Consulting;General Appliances / Electrical Equipment;
Benefits
- Commuting allowance
About RGF HR Agent Recruitment Thailand Co., Ltd.
MEET YOUR OPPORTUNITY
www.rgf-hragent.asia/en/thailand
RGF Privacy policy: https://www.rgf-hragent.asia/th/thailand/termsofuse
RGF HR Agent is one of the service brands under RGF International Recruitment, a leading permanent recruitment and executive search solution provider in Asia, operating 13 offices across 12 major cities. We support multinational corporations and fast-growing local enterprises by delivering high-quality hiring solutions across all levels—from C-suite leadership to specialist and staff roles.
www.rgf-hragent.asia/en/thailand
RGF Privacy policy: https://www.rgf-hragent.asia/th/thailand/termsofuse
RGF HR Agent is one of the service brands under RGF International Recruitment, a leading permanent recruitment and executive search solution provider in Asia, operating 13 offices across 12 major cities. We support multinational corporations and fast-growing local enterprises by delivering high-quality hiring solutions across all levels—from C-suite leadership to specialist and staff roles.
With over 100,000 successful placements across the region, our strength lies in combining deep local market expertise with regional connectivity. Consultants who understand both cultural nuances and business environments provide tailored recruitment solutions that enable organizations to secure the right talent and drive sustainable growth across Asia.
RGF International Recruitment was established as the global brand of Recruit Group. As of April 1, 2026, we have entered a new chapter as part of Fullcast Holdings Co., Ltd., marking the next phase of our growth while continuing our commitment to excellence in talent advisory services.
689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
097-042-3473 / 02-021-0333
