Relationship Management - Ngern Tid Lor Public Company Limited

Relationship Management Team Lead (Retail Sales Channel)

Key Responsibilities

• Lead and manage the Retail Relationship Management team to achieve sales, portfolio growth, and profitability targets.
• Analyze sales trends and identify opportunities to improve channel productivity and business performance.

• Build and maintain strong relationships with assigned retail partners, business partners, and sales channels.
• Conduct regular business reviews with key partners to identify opportunities, resolve issues, and drive mutual growth.

• Lead, coach, and develop Relationship Managers to maximize sales effectiveness and customer engagement.

• Identify new business opportunities, strategic partnerships, and market segments to expand the company's retail customer base.
• Recommend improvements to sales strategies based on market insights and customer feedback

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Marketing, or related fields.
• 3-5 years of experience in Relationship Management, Sales Management, Business Development, or Channel Management.
• At least 2 years of experience leading a sales or relationship management team.
• Experience in Financial Services, Banking, Consumer Finance, Leasing, Insurance, FinTech, or related industries is preferred.
• Strong knowledge of retail sales management, portfolio management, and customer relationship management.
• Excellent leadership, coaching, negotiation, and stakeholder management skills.

Ngern Tid Lor Public Company Limited (“TIDLOR”) is the leader in the fast-growing vehicle title loan market in Thailand. It is also a non-life and life insurance broker with the largest number of licensed branch staff in the country. With over 1,800 branches nationwide, the company is working to alleviate poverty in Thailand by providing fair, transparent, and convenient financial services. All Ngern Tid Lor’s operations are guided by the vision “Everything we do, we strive to empower people and enrich lives. We believe that access to fair, transparent, and responsible financial services is everyone’s right.” This is reflected through its range of products and services that create opportunities for the under-banked Thais who often lacks access to formal financing.

In 2020, Ngern Tid Lor received two awards, Dream Employer of the Year and Dream Company to Work For from the Global Best Employer Brand Awards 2020. These awards reflect our commitment to creating a strong corporate culture and readiness for digital transformation to reduce financial inequality for customers and create sustainable opportunities for Thai society.

For more details, please visit www.tidlor.com/th/tidlorstory.html


*** The Company finds it necessary to conduct a criminal background check to ensure the suitability of applicants prior to their employment with the Company. ***