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Technical Engineer (Customer Support Engineer) - POSCO Coated Steel (Thailand) Co.,Ltd.

POSCO Coated Steel (Thailand) Co.,Ltd. · Rayong

Location
Rayong
Salary
Depend on qualifications
Job Type
Full Time
Work Type
Onsite
Education
Bachelor's Degree
Posted
16/09/2026

Responsibilities

  • Conduct Customer Quality Approval Certificates
  • Manage the complaints and reduce claim compensation.
  • Field investigation, preliminary analysis and sorting material at customer site when customer faces the problem.
  • Make a good relationship with the customer.
  • Collaboration with customer to prevent customer process disruption
  • Support and coordinate with internal team (Marketing, Inspection, and Production).

Qualifications

  • Experience 1 - 3 years in technical service, customer support, Quality Control or a related field. (New graduated We are welcome)
  • Bachelor's degree of Chemical Engineering.
  • Press part for automotive and home appliance steel sheet knowledge will be advantaged.
  • Good communication skills in both written and spoken English. (TOEIC 550 points up)
  • Advanced MS Word, Excel and Power Point skills required to perform tasks.
  • Systematic thinking, good analytics, self-motivation and highly responsibility.
  • Able to work under pressure and coordination skills.
  • Can start working immediately will be preferable. The personality are active, vigorous and positive thinking.
  • Only English resume will be considered.

* Please attached resume, transcript and TOEIC score. Only English resume will be considered

Benefits

  • Housing Allowance / Food Allowance / Monthly diligence
  • Life insurance and health insurance / Dental fee / Medical expenses and family dental fees
  • Overtime pay (OT) and Bonus according to performance.
  • Working 5 days a week Holiday : (Saturday-Sunday)
  • Provident Fund
  • Annual bonus
  • Health insurance

About POSCO Coated Steel (Thailand) Co.,Ltd.

POSCO is a multinational steel-making company founded in 1968 and its head-quarter is located in South Korea. We are the No.1 steel manufacturing company by market value in 2010 and 5th largest by volume in 2012.
POSCO Thailand Coated Steel (POSCO-TCS) is one of the largest producer of galvanized steel in Thailand and BOI promoted company. Galvanized steel products are now being used in a wide range of automobiles, electrical equipment and other industrial machinery as home appliance.
Our head office and plant are located at Amata City Rayong.

7/448 Moo 6 Amata City Industrial Estate, Mabyangporn, Pluak Daeng, Rayong 21140

038-627-251

POSCO Coated Steel (Thailand) Co.,Ltd.
Technical Engineer (Customer Support Engineer)
Bachelor's Degree
Depend on qualifications
Yesterday
YOU SAY / HR SAY
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What you will do
Job Summary

In this Technical Engineer (Customer Support Engineer) role, you will play a key part in supporting customers to ensure satisfaction and maintain strong relationships. You will be responsible for conducting Customer Quality Approval Certificates, managing complaints to reduce claim compensation, and performing field investigations, preliminary analysis, and material sorting at customer sites when problems arise. Additionally, you will collaborate with customers to prevent process disruptions and coordinate with internal teams such as Marketing, Inspection, and Production to ensure seamless support. This position is suited for individuals with good communication skills, systematic thinking, and a high sense of responsibility.

Responsibilities
  • Conduct Customer Quality Approval Certificates
  • Manage the complaints and reduce claim compensation.
  • Field investigation, preliminary analysis and sorting material at customer site when customer faces the problem.
  • Make a good relationship with the customer.
  • Collaboration with customer to prevent customer process disruption
  • Support and coordinate with internal team (Marketing, Inspection, and Production).
Qualifications
  • Experience 1 - 3 years in technical service, customer support, Quality Control or a related field. (New graduated We are welcome)
  • Bachelor's degree of Chemical Engineering.
  • Press part for automotive and home appliance steel sheet knowledge will be advantaged.
  • Good communication skills in both written and spoken English. (TOEIC 550 points up)
  • Advanced MS Word, Excel and Power Point skills required to perform tasks.
  • Systematic thinking, good analytics, self-motivation and highly responsibility.
  • Able to work under pressure and coordination skills.
  • Can start working immediately will be preferable. The personality are active, vigorous and positive thinking.
  • Only English resume will be considered.

* Please attached resume, transcript and TOEIC score. Only English resume will be considered

Employee ReviewsView All >

การตลาด

>1 year, former

"มีสวัสดิ์การดี"

บริมีระบบปิดของตัวเอง ถ้าหวังจะเก็บประสบการณ์แล้วไปทำที่อื่นต่อเป็นที่ๆไม่ค่อยแนะนำ และต้องเข้ากับการทำงานของวัฒนธรรมเกาหลีให้ได้ ซึ่งอาจจะไม่ใช่สำหรับทุกคน
Welfare
  • Housing Allowance / Food Allowance / Monthly diligence
  • Life insurance and health insurance / Dental fee / Medical expenses and family dental fees
  • Overtime pay (OT) and Bonus according to performance.
  • Working 5 days a week Holiday : (Saturday-Sunday)
  • Provident Fund
  • Annual bonus
  • Health insurance

About Company

POSCO is a multinational steel-making company founded in 1968 and its head-quarter is located in South Korea. We are the No.1 steel manufacturing company by market value in 2010 and 5th largest by volume in 2012.
POSCO Thailand Coated Steel (POSCO-TCS) is one of the largest producer of galvanized steel in Thailand and BOI promoted company. Galvanized steel products are now being used in a wide range of automobiles, electrical equipment and other industrial machinery as home appliance.
Our head office and plant are located at Amata City Rayong.

Location

7/448 Moo 6 Amata City Industrial Estate, Mabyangporn, Pluak Daeng, Rayong 21140

Telephone

038-627-251