Sales Engineering & Business Development Manager - WM Simulator Co.,Ltd

We are looking for
Objective Purpose:

1. Serve as the primary technical coordinator between customers and the organization.
2. Reduce the direct involvement of the Technology & Innovation Team and Project Managers (PMs) in customer communications during the pre-contract stage.
3. To make Technology & Innovation Team and Project Managers (PMs) focus on project management, making SOPR, TOR, and operating control.
4. Reduce operational risks associated with relying on a single technical resource while minimizing communication errors.
5. To support with technical information to get contracts/purchase orders from customers.
6. To support and promote marketing work and post-sales service work (MA); establish and maintain good customer relationship.
7. To collect technical information and create database for costs calculation and analysis.
8. To review all technical information in Proposal, TOR, Catalog etc. before presenting to customers.
9. To create database for Technical Knowledge Management and Lessons Learned on each project.

Key Responsibilities:

• Requirement & Solution Management

Key Activities:

• Contact / visit customers to listen and analyze customer requirements.
• Make Requirement Summary and Minutes of Meeting (MOM) before sending to Technology & Innovation Team and Project Managers (PMs).
• Evaluate project feasibility together with MD and technology and innovation development team.
• Propose sales, give knowledge, information, and advise about products to customer.
• Propose selling price to MD and make proposals to customers.
• Close sales

Expected Result:

• Requirements are accurate and complete, minimizing rework.
• Customers receive appropriate advice based on their requirements, within the proposal timeline, and in compliance with customer procedures.
• Technology & Innovation Team and Project Managers (PMs) receives enough information in operating.
• Communication is professional, courteous, and effective.
• Issues are resolved within the assigned scope of responsibility.
• Confidential information and commercial terms are strictly maintained..

Bachelor’s degree or higher in any of the following fields:

1. Engineering, Computer Science, Information Technology, Telecommunications, or related fields.

2. Candidates who did not graduate in IT or Computer Science but have experience in System Integration and project sales directly relevant to the role will also be considered.

1. Project Management certifications such as PMP or equivalent courses.

2. Professional certifications in Network, Cybersecurity, Cloud, System Architecture, or related products.

3. Certificates of training in Sales or Business Administration.

1. Minimum of 4 years of total work experience.

2. At least 2 years of experience as a Sales Engineer, Pre-sales, Solution Consultant, System Engineer, Business Development, or Project Sales.

3. Proven experience in presenting to and negotiating with clients at all levels, including end-users, executives, or board/committee members.

1. Ability to analyze customer requirements and translate them into clear technical specifications.

2. High-level/overall understanding of Hardware, Software, Network, and System Integration.

3. Able to prepare and review Requirement Summaries, MOM (Minutes of Meeting), Technical Proposals, TOR, Specifications, Compliance Matrix/TOR, and quotation supporting documents.

4. Strong skills in planning, tracking, managing multiple projects simultaneously, and presenting solutions to executives or clients.

5. Detail-oriented, highly responsible, and strictly maintains technical and commercial confidentiality.

6. Able to travel occasionally to meet clients in upcountry provinces and overseas.

7. Proficient in English for participating in meetings, reading technical documents, and international coordination.