Senior Solution Consultant - English Speaking - Flash Express Co., Ltd.
Flash Express Co., Ltd. · Samutprakarn
- Location
- Samutprakarn
- Salary
- 25,000 - 40,000 baht/month
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 19/06/2026
Responsibilities
1. Customer Requirements Analysis & Solution Consulting
· Independently visit customers and conduct business communication in both Chinese and Thai, accurately understanding customers’ business models, warehouse operations, and key pain points.
· Lead customer requirement analysis, map business processes, identify system requirements and optimization opportunities, and provide requirement analysis reports and solution recommendations.
· Provide warehouse operation planning and system solution consulting for e-commerce warehouses, 3PL warehouses, and B2B warehousing scenarios.
2. Pre-Sales Solution Support
· Independently conduct system demonstrations (DEMO), solution presentations, and customer Q&A sessions.
· Prepare pre-sales materials, including PowerPoint presentations, solution documents, business process flowcharts, and requirement specifications.
· Work closely with the sales team to drive project opportunities, participate in customer discussions, solution clarification, and commercial support activities.
3. Project Implementation & Delivery
· Participate in project implementation, assisting with business process design, system configuration and testing, SOP development, and user training.
· Independently drive project execution and collaborate with customers, operations teams, product teams, and implementation teams to resolve issues.
· Follow up on system go-live activities, support business transition, handle on-site issues, and provide optimization recommendations.
4. Market & Customer Development Support
· When not engaged in on-site customer visits, support customer development and business opportunity generation through phone calls, emails, and online meetings.
· Assist in organizing industry case studies, solution materials, and marketing content.
Qualifications
1. Customer Requirements Analysis & Solution Consulting
· Independently visit customers and conduct business communication in both Chinese and Thai, accurately understanding customers’ business models, warehouse operations, and key pain points.
· Lead customer requirement analysis, map business processes, identify system requirements and optimization opportunities, and provide requirement analysis reports and solution recommendations.
· Provide warehouse operation planning and system solution consulting for e-commerce warehouses, 3PL warehouses, and B2B warehousing scenarios.
2. Pre-Sales Solution Support
· Independently conduct system demonstrations (DEMO), solution presentations, and customer Q&A sessions.
· Prepare pre-sales materials, including PowerPoint presentations, solution documents, business process flowcharts, and requirement specifications.
· Work closely with the sales team to drive project opportunities, participate in customer discussions, solution clarification, and commercial support activities.
3. Project Implementation & Delivery
· Participate in project implementation, assisting with business process design, system configuration and testing, SOP development, and user training.
· Independently drive project execution and collaborate with customers, operations teams, product teams, and implementation teams to resolve issues.
· Follow up on system go-live activities, support business transition, handle on-site issues, and provide optimization recommendations.
4. Market & Customer Development Support
· When not engaged in on-site customer visits, support customer development and business opportunity generation through phone calls, emails, and online meetings.
· Assist in organizing industry case studies, solution materials, and marketing content.
Benefits
- Overtime
- ค่าเสื่อมโน้ตบุ๊ค 600 บาท/เดือน
- Social security
- ประกันอุบัติเหตุ
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
About Flash Express Co., Ltd.
Flash Express Co., Ltd. is a new venture setup in September 2017. We are in the business of last mile delivery. The company has ambitious plans to expand their service all over Thailand and is looking to seek qualified candidates for the positions listed below.
161 Unilever House 7th, 8th floor, Rama 9 Rd, Huaikwang, Bangkok 10310
คุณหมิว
0-2168-2111
