Salesforce Developer and Business Analyst - Bumrungrad International Hospital

Responsibilities:

Salesforce Development:

• Design, develop, and deploy customized Salesforce solutions, including Apex classes, triggers, Visualforce pages, and Lightning components
• Integrate Salesforce with other healthcare systems and applications using APIs and middleware tools
• Ensure compliance with healthcare data security standards (e.g., HIPAA or local regulations
• Maintain and optimize existing Salesforce applications for performance and scalability

Business Analysis:

• Collaborate with clinical, operational, and administrative stakeholders to gather and document business requirements.
• Analyze healthcare workflows and recommend improvements leveraging Salesforce capabilities.
• Translate business needs into functional and technical specifications.
• Conduct user acceptance testing (UAT) and provide training and support to end-users.

Required Skills & Qualifications:

• Bachelor’s degree in computer science, Information Systems, Business, or related field.
• 3+ years of experience with demonstrated success transitioning from CMS platform delivery to comprehensive Salesforce implementations healthcare
• Experience in Sales Cloud, Service Cloud, and digital transformation projects
• Strong knowledge of Salesforce Developer and Business Analyst
• Experience gathering requirements and translating them into Salesforce configurations and enhancements
• Excellent problem-solving and communication skills
• Ability to work independently and in a team environment

Certifications (Preferred)

• Salesforce Platform Developer I/II
• Salesforce Administrator
• Salesforce Business Analyst Certification

Technical Skills:

• Proficiency in Apex, Visualforce, Lightning Web Components, and Salesforce APIs
• Experience with Salesforce Health Cloud (preferred)
• Knowledge of data modeling, security, and integration patterns

Analytical Skills:

• Strong problem-solving and process improvement capabilities
• Ability to translate business needs into technical solutions