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Application Developer - ARK Insights Co., Ltd

ARK Insights Co., Ltd · Bangkok

Location
Bangkok
Salary
Depend on qualifications and experience
Job Type
Full Time
Work Type
Onsite
Education
Bachelor's Degree or Higher
Posted
05/10/2026

Responsibilities

• Application Development & Integration: Develop, code, test, and implement application features, APIs, services, database components, and system integrations according to approved designs and project requirements.


• AI Solution Development: Develop and integrate AI features, including speech-to-text, PII detection and masking, text processing, classification, summarization, and automation, using appropriate models, frameworks, and APIs.


• Data Preparation & Model Evaluation: Prepare and validate datasets, define evaluation criteria, measure accuracy and performance, analyze errors, and improve AI solution quality through controlled testing.


• Security, Privacy & Responsible AI: Apply secure coding, access control, data minimization, logging, privacy-by-design, and responsible AI practices when handling customer data and PII.


• System Maintenance & Troubleshooting: Diagnose and resolve application, integration, data pipeline, AI output, and production issues to maintain service stability and timely customer support.


• Project Execution: Complete assigned tasks within agreed scope, timeline, and quality standards. Communicate risks, dependencies, progress, and technical issues.


• Quality Control & Testing: Perform unit, integration, API, regression, performance, and AI output testing before release. Maintain source control and participate in code review.

• Documentation: Maintain system diagrams, API specifications, data flows, deployment guides, test evidence, user manuals, and AI service configuration records.


Qualifications

  • • Education: Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, Data Science, Artificial Intelligence, or a related field. 


    • Experience: At least 2 years of software development or system integration experience. AI, machine learning, NLP, speech processing, or data engineering experience is preferred.


    • Programming: Proficiency in at least one application programming language and working knowledge of Python for AI or data processing. 


    • Application & Integration: Understanding of REST APIs, web services, client/server architecture, databases, networking, distributed systems, source control, and development environments.

     AI & Data: Working knowledge of machine learning concepts, prompt and API integration, data preparation, model or service evaluation, error analysis, and common AI frameworks or cloud AI services. 


    • Testing & Operations: Ability to test and troubleshoot applications and AI pipelines, use logs and monitoring data, and support deployments across environments. 


    • Security & Privacy: Understanding of secure coding, access control, secrets management, data privacy, PII handling, and responsible use of AI. 


    • Communication: Good verbal and written Thai and working-level English. Able to explain technical issues and collaborate with internal teams and customers. 


    • Work Style: Analytical, responsible, self-learning, quality-focused, organized, and able to manage multiple assignments.


    • Availability: Able to work overtime, provide production support, and travel to customer sites or upcountry when required. 









Benefits:

• Office work Monday - Friday
• Provident Fund
• Fleet card or Transportation Allowance
• Mobile Allowance
• Medical, Dental & Life Insurance
• Yearly Check Up


Interested persons, please send your resume and recent photo to:

ARK Insights Co., Ltd.
288/3 Soi Rung Rueang, Samsen Nok,
Huai Khwang, Bangkok 10310
Tel: (66) 2159 8855 Fax: (66) 2159 8850
Email: r.sukanda@ark-insights.com
Contact Person: Khun Sukanda Ruttanapaphawin
Visit Our Website: www.irma-insights.com

Benefits

  • Provident Fund
  • Staff training and development
  • Overtime
  • ค่าทำฟัน
  • Funeral payment support
  • ท่องเที่ยวประจำปี
  • Annual trip or party
  • Performance/results-based bonus
  • Annual bonus
  • Social security
  • Health insurance
  • Accident Insurance
  • Ordination leave

About ARK Insights Co., Ltd

ARK Insights Co., Ltd.
Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Center Outsourcing.
The Call Center is at the heart of your business, so it is essential that you are able to eliminate downtime whilst boosting performance at all times. We recognize that a good design is simply not enough on its own and that the hard work really begins when you start using our facility.
 
Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Center Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data center solutions.
Ark Insights Center Facilities Management is designed to meet the challenges of maintaining, operating and managing complex and high performing data/voice centers now and in the future.
Underpinned by Call Center specific and fully integrated tools and software our systems and processes support the key elements of critical facilities management throughout the lifecycle of your Center.

288/3 Soi Rung Rueang, Samsen Nok, Huai Khwang, Bangkok 10310

Khun Chamtima Fuangfung

0-2159-8855

https://www.ark-insights.com

ARK Insights Co., Ltd
Bachelor's Degree or Higher
Depend on qualifications and experience
1-3 Years
Yesterday
YOU SAY / HR SAY
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What you will do
Job Summary

In this Application Developer role, you will develop, code, test, and implement application features, APIs, services, and database components, along with system integrations according to approved designs and project requirements. You will be involved in developing and integrating various AI features, including speech-to-text, PII detection and masking, text processing, classification, summarization, and automation, utilizing appropriate models and frameworks. Additionally, you will be responsible for preparing and validating datasets, evaluating AI solution performance, and improving quality through controlled testing. You will apply secure coding practices, access control, privacy-by-design, and responsible AI principles, while also diagnosing and resolving application, integration, and production issues to maintain service stability and customer support.

Responsibilities

• Application Development & Integration: Develop, code, test, and implement application features, APIs, services, database components, and system integrations according to approved designs and project requirements.


• AI Solution Development: Develop and integrate AI features, including speech-to-text, PII detection and masking, text processing, classification, summarization, and automation, using appropriate models, frameworks, and APIs.


• Data Preparation & Model Evaluation: Prepare and validate datasets, define evaluation criteria, measure accuracy and performance, analyze errors, and improve AI solution quality through controlled testing.


• Security, Privacy & Responsible AI: Apply secure coding, access control, data minimization, logging, privacy-by-design, and responsible AI practices when handling customer data and PII.


• System Maintenance & Troubleshooting: Diagnose and resolve application, integration, data pipeline, AI output, and production issues to maintain service stability and timely customer support.


• Project Execution: Complete assigned tasks within agreed scope, timeline, and quality standards. Communicate risks, dependencies, progress, and technical issues.


• Quality Control & Testing: Perform unit, integration, API, regression, performance, and AI output testing before release. Maintain source control and participate in code review.

• Documentation: Maintain system diagrams, API specifications, data flows, deployment guides, test evidence, user manuals, and AI service configuration records.


Qualifications
  • • Education: Bachelor's Degree or higher in Computer Science, Computer Engineering, Information Technology, Data Science, Artificial Intelligence, or a related field. 


    • Experience: At least 2 years of software development or system integration experience. AI, machine learning, NLP, speech processing, or data engineering experience is preferred.


    • Programming: Proficiency in at least one application programming language and working knowledge of Python for AI or data processing. 


    • Application & Integration: Understanding of REST APIs, web services, client/server architecture, databases, networking, distributed systems, source control, and development environments.

     AI & Data: Working knowledge of machine learning concepts, prompt and API integration, data preparation, model or service evaluation, error analysis, and common AI frameworks or cloud AI services. 


    • Testing & Operations: Ability to test and troubleshoot applications and AI pipelines, use logs and monitoring data, and support deployments across environments. 


    • Security & Privacy: Understanding of secure coding, access control, secrets management, data privacy, PII handling, and responsible use of AI. 


    • Communication: Good verbal and written Thai and working-level English. Able to explain technical issues and collaborate with internal teams and customers. 


    • Work Style: Analytical, responsible, self-learning, quality-focused, organized, and able to manage multiple assignments.


    • Availability: Able to work overtime, provide production support, and travel to customer sites or upcountry when required. 









Benefits:

• Office work Monday - Friday
• Provident Fund
• Fleet card or Transportation Allowance
• Mobile Allowance
• Medical, Dental & Life Insurance
• Yearly Check Up


Interested persons, please send your resume and recent photo to:

ARK Insights Co., Ltd.
288/3 Soi Rung Rueang, Samsen Nok,
Huai Khwang, Bangkok 10310
Tel: (66) 2159 8855 Fax: (66) 2159 8850
Email: r.sukanda@ark-insights.com
Contact Person: Khun Sukanda Ruttanapaphawin
Visit Our Website: www.irma-insights.com
Welfare
  • Provident Fund
  • Staff training and development
  • Overtime
  • ค่าทำฟัน
  • Funeral payment support
  • ท่องเที่ยวประจำปี
  • Annual trip or party
  • Performance/results-based bonus
  • Annual bonus
  • Social security
  • Health insurance
  • Accident Insurance
  • Ordination leave

About Company

ARK Insights Co., Ltd.
Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Center Outsourcing.
The Call Center is at the heart of your business, so it is essential that you are able to eliminate downtime whilst boosting performance at all times. We recognize that a good design is simply not enough on its own and that the hard work really begins when you start using our facility.
 
Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Center Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data center solutions.
Ark Insights Center Facilities Management is designed to meet the challenges of maintaining, operating and managing complex and high performing data/voice centers now and in the future.
Underpinned by Call Center specific and fully integrated tools and software our systems and processes support the key elements of critical facilities management throughout the lifecycle of your Center.

Location

288/3 Soi Rung Rueang, Samsen Nok, Huai Khwang, Bangkok 10310

Contact person

Khun Chamtima Fuangfung

Telephone

0-2159-8855