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Senior System Engineer - ARK Insights Co., Ltd

ARK Insights Co., Ltd · Bangkok and its Vicinity

Location
Bangkok and its Vicinity
Salary
Depend on qualifications
Job Type
Full Time
Work Type
Onsite
Education
Bachelor's Degree or Higher
Posted
05/10/2026

Responsibilities


  1. Design and implement infrastructure solutions including servers, storage, virtualization (VMware, Hyper-V), and cloud environments (AWS, Azure, GCP).
  2. Plan and perform system installation, configuration, and upgrades according to project requirements.
  3. Conduct system health checks, performance tuning, and ensure infrastructure reliability and security.
  4. Provide technical support, troubleshooting, and root cause analysis for complex infrastructure issues.
  5. Collaborate with network, application, and security teams to ensure seamless integration and performance.
  6. Prepare technical documentation, project reports, and configuration manuals.
  7. Lead and mentor junior engineers in project execution and knowledge sharing.
  8. Support pre-sales teams with solution design, sizing, and proposal preparation when required.
  9. Ensure projects are delivered on time, within scope, and meet customer satisfaction.

Qualifications

1. Bachelor's Degree or higher in Computer or related fields.
2. 7-10 years of experience working as network/infrastructure engineer or consultant.
3. A solid understanding of networking such as OSI layers, network policies and security.
4. Knowledge of network management and infrastructure tools.
5. Ability to learn analyze cross-vendor network infrastructure.
6. Solid understanding of routing & secured routing, QoS, and other characteristics as per requirement of a given infrastructure/network environment.
7. Able to design a complex network with multi-class and different types of network equipment.
8. Possess excellent communication skills, with an emphasis on verbal and written communication with good command in Thai & fair in English.
9. Ability to multi-task and stay organized in a dynamic work environment.
10. Good knowledge of electrical principle.
11. Able to travel upcountry and work overtime when required.

Benefits

  • Provident Fund
  • Staff training and development
  • Overtime
  • ค่าทำฟัน
  • Funeral payment support
  • ท่องเที่ยวประจำปี
  • Annual trip or party
  • Performance/results-based bonus
  • Annual bonus
  • Social security
  • Health insurance
  • Accident Insurance
  • Ordination leave

About ARK Insights Co., Ltd

ARK Insights Co., Ltd.
Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Center Outsourcing.
The Call Center is at the heart of your business, so it is essential that you are able to eliminate downtime whilst boosting performance at all times. We recognize that a good design is simply not enough on its own and that the hard work really begins when you start using our facility.
 
Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Center Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data center solutions.
Ark Insights Center Facilities Management is designed to meet the challenges of maintaining, operating and managing complex and high performing data/voice centers now and in the future.
Underpinned by Call Center specific and fully integrated tools and software our systems and processes support the key elements of critical facilities management throughout the lifecycle of your Center.

288/3 Soi Rung Rueang, Samsen Nok, Huai Khwang, Bangkok 10310

Chantima

0-2159-8855

https://www.ark-insights.com

ARK Insights Co., Ltd
Bangkok and its Vicinity
Bachelor's Degree or Higher
Depend on qualifications
5-10 Years
Yesterday
YOU SAY / HR SAY
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What you will do
Job Summary

In this Senior System Engineer role, you will lead the design and implementation of complex infrastructure solutions, encompassing servers, storage, virtualization platforms (VMware, Hyper-V), and cloud environments (AWS, Azure, GCP). You will play a crucial part in planning system installations, configurations, and upgrades, while also ensuring system health checks, performance tuning, and the overall reliability and security of the infrastructure. Furthermore, you will provide advanced technical support, troubleshoot complex issues, and collaborate closely with network, application, and security teams for seamless integration. Your responsibilities will extend to preparing essential technical documentation, project reports, and configuration manuals, as well as mentoring junior engineers to ensure projects are delivered on time, within scope, and to customer satisfaction.

Responsibilities

  1. Design and implement infrastructure solutions including servers, storage, virtualization (VMware, Hyper-V), and cloud environments (AWS, Azure, GCP).
  2. Plan and perform system installation, configuration, and upgrades according to project requirements.
  3. Conduct system health checks, performance tuning, and ensure infrastructure reliability and security.
  4. Provide technical support, troubleshooting, and root cause analysis for complex infrastructure issues.
  5. Collaborate with network, application, and security teams to ensure seamless integration and performance.
  6. Prepare technical documentation, project reports, and configuration manuals.
  7. Lead and mentor junior engineers in project execution and knowledge sharing.
  8. Support pre-sales teams with solution design, sizing, and proposal preparation when required.
  9. Ensure projects are delivered on time, within scope, and meet customer satisfaction.
Qualifications
1. Bachelor's Degree or higher in Computer or related fields.
2. 7-10 years of experience working as network/infrastructure engineer or consultant.
3. A solid understanding of networking such as OSI layers, network policies and security.
4. Knowledge of network management and infrastructure tools.
5. Ability to learn analyze cross-vendor network infrastructure.
6. Solid understanding of routing & secured routing, QoS, and other characteristics as per requirement of a given infrastructure/network environment.
7. Able to design a complex network with multi-class and different types of network equipment.
8. Possess excellent communication skills, with an emphasis on verbal and written communication with good command in Thai & fair in English.
9. Ability to multi-task and stay organized in a dynamic work environment.
10. Good knowledge of electrical principle.
11. Able to travel upcountry and work overtime when required.
Welfare
  • Provident Fund
  • Staff training and development
  • Overtime
  • ค่าทำฟัน
  • Funeral payment support
  • ท่องเที่ยวประจำปี
  • Annual trip or party
  • Performance/results-based bonus
  • Annual bonus
  • Social security
  • Health insurance
  • Accident Insurance
  • Ordination leave

About Company

ARK Insights Co., Ltd.
Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Center Outsourcing.
The Call Center is at the heart of your business, so it is essential that you are able to eliminate downtime whilst boosting performance at all times. We recognize that a good design is simply not enough on its own and that the hard work really begins when you start using our facility.
 
Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Center Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data center solutions.
Ark Insights Center Facilities Management is designed to meet the challenges of maintaining, operating and managing complex and high performing data/voice centers now and in the future.
Underpinned by Call Center specific and fully integrated tools and software our systems and processes support the key elements of critical facilities management throughout the lifecycle of your Center.

Location

288/3 Soi Rung Rueang, Samsen Nok, Huai Khwang, Bangkok 10310

Contact person

Chantima

Telephone

0-2159-8855