Application Support - Klickerlab Co., Ltd.
Klickerlab Co., Ltd. · Bangkok (Chatuchak)
- Location
- Bangkok (Chatuchak)
- Salary
- Negotiable
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 26/04/2026
Responsibilities
• Provide first and second-level support for business applications and software systems
• Troubleshoot application errors, performance issues and user-reported problems
• Coordinate with development teams or vendors for bug fixes, patches and system updates
• Support database operations including backup, restore and basic query troubleshooting
• Assist in application deployment, configuration and user acceptance testing (UAT)
• Create and maintain user guides, FAQs and knowledge base documentation
• Gather requirements, analyze business processes and propose suitable IT solutions
• Prepare technical documentation and related IT specifications
• Work with sales team, vendors and partners to deliver IT solutions
• Research and evaluate new technologies and solutions
• Provide end-user training and support for IT systems and applications
Qualifications
Required:
• Thai nationality, male or female
• Bachelor's or Master's Degree in Computer Engineering, Computer Science, Information Technology, or related fields and have 2 or more years of experience.
• Experience in IT support, application support, implementation or consulting
• Disciplined, responsible and self-motivated
• Good interpersonal skills with strong service mindset
• Ability to work under pressure and time constraints
• Flexible in working hours
Technical Skills (Advantage):
• Experience with Server, Storage and enterprise network infrastructure
• Familiarity with VMware, Windows Server and Linux environments
• Knowledge of Cisco, Fortinet or other network/security solutions
• Experience with databases (SQL Server, MySQL, PostgreSQL, Oracle)
• Understanding of web applications, APIs and application architecture
• Experience supporting ERP, CRM or other enterprise applications
• Basic scripting or automation skills (PowerShell, Bash, Python)
Soft Skills (Advantage):
• Good command of English (written and verbal communication)
• Presentation and documentation skills
• Experience working with vendor support teams
• Experience in managed IT services or enterprise environment
Benefits
- AIA Health Insurance (OPD + IPD)
- AIA Life Insurance
- Free snack
- Free soft drink / Coffee / Tea
- Staff training and development
- Overtime
- Fuel/transportation fees
- Recreational allowance
- ค่าออกต่างจังหวัด
- Telephone bill allowance
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Flexible working hours
- เข้าออฟฟิส 2-3 days / week
- Funeral payment support
- Annual trip or party
- Attendance bonus or other special compensation
- Performance/results-based bonus
- Annual bonus
About Klickerlab Co., Ltd.
We are software and special purpose device development company. We empower our clients' business with our tailor-made software and services. With our veterans and experiences, we provide the most suitable solution for your unique requirement and business processes. For us, our clients' success is our pride and is also our mission to accomplish.
website: https://www.klickerlab.com
contact: careers@klickerlab.com
3332 อาคารวิวัฒน์ชัย ชั้นที่ 3 ถนนพหลโยธิน แขวงจอมพล เขตจตุจักร กรุงเทพมหานคร 10900
0-2163-4988