Sales Support - KGI Securities (Thailand) Public Company Limited

• Prepare necessary onboarding documents, provide guidance, and verify paperwork accuracy for new clients (Approx. 2 accounts/month).
• Manage, update, and maintain client profile records in the system to ensure data accuracy (Approx. 3 accounts/month).

• Mutual Funds:
  • Process buy, sell, and switching orders received from the Wealth Management System (WMS) (Approx. 80 items/month).
  • Prepare documentation for clients requesting asset transfers to KGI.
  • Receive and log transaction data from WMS via Line/Email for phone-based sales.
  • Verify and record transactions into the Fund system under Operational approval.
  • Maintain, update, and keep mutual fund information current.
  • Manage and administer Selling Agent appointment agreements.
  • Record and reconcile service fees earned as a Selling Agent.
  • Review and understand fee calculation methods for each Asset Management Company.
  • Submit Daily Transaction Reports to the Wealth Team (Approx. 80 items/month).
• Debentures:
  • Coordinate directly with Investment Banking (IB) and Fixed Income (FI) departments for bond offerings.
  • Notify Marketing and WMS teams regarding relevant bond details and updates.
  • Book and manage subscription orders received within allocated quotas (Combined total approx. 2 items/month).
• Private Funds:
  • Coordinate with ONE Asset Management for fund setups, capital increases, or capital reductions.
  • Compile and prepare comprehensive Monthly Reports (Combined total approx. 10 items/month).

• Serve as the central service hub to handle inquiries and resolve issues for Wealth clients.
• Prepare, analyze, and report team performance results to management.

• Conduct customer call-backs to verify phone sales, ensuring transparency and risk reduction (Approx. 2–3 calls/month).
• Actively participate and assist in the execution of the EAM Project.
• Assist in gathering and preparing sales data for monthly revenue estimations (Once a month).

• Bachelor’s degree in Finance, Banking, Economics, Business Administration, or a related field.
• 1–3 years of experience in sales support, wealth management operations, or client services within the financial sector.

• Strong knowledge of financial products, including Mutual Funds, Debentures, and Private Funds.
• Proficiency in using Wealth Management Systems (WMS) and internal financial tracking software.
• Excellent coordination, communication, and interpersonal skills to act as a central hub between clients, sales teams, and back-office departments.
• Exceptional attention to detail with high data entry accuracy for financial records and fee calculations.
• Ability to handle confidential client data with high integrity and compliance awareness.
• Good command of English and professional communication skills (written and verbal).

KGI Securities (Thailand) is one of the leading securities firms in Thailand and provides a full range of services such as equity broking (a member of the Stock Exchange of Thailand with broker seat no. 13), investment and financial advisory, securities underwriting, securities registrar, selling of mutual funds, securities borrowing and lending, and OTC derivative and Futures business.