Executive Level – Shopping Center Operations - MBK Public Co.,Ltd.
MBK Public Co.,Ltd. · Bangkok (Pathumwan)
- Location
- Bangkok (Pathumwan)
- Salary
- Negotiable
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 23/06/2026
Responsibilities
We are seeking an experienced and strategic Chief Operating Officer (COO) to lead operations across our shopping center business. This role is responsible for driving operational excellence, ensuring safety and service quality, enhancing customer experience, and supporting sustainable business growth.
Key Responsibilities
Operational Strategy & Performance
- Develop and execute operational strategies aligned with business objectives.
- Monitor operational performance and identify opportunities for improvement.
- Oversee risk management and business continuity related to operational activities.
- Provide strategic guidance to business leaders and cross-functional teams.
Operations Management
- Lead shopping center operations, facilities management, engineering, and building management functions.
- Ensure operational efficiency, service quality, and compliance with safety standards.
- Drive initiatives to enhance customer experience and tenant satisfaction.
- Build strong partnerships with external stakeholders, contractors, and service providers.
People & Budget Management
- Oversee workforce planning and organizational effectiveness across operational functions.
- Manage operational budgets and ensure cost efficiency.
- Coach and develop leadership teams to achieve business goals.
Qualifications
- Bachelor's or Master's degree in Business Administration, Engineering, Operations Management, General Management, or related fields.
- At least 10–15 years of experience in operations management within shopping centers, retail properties, hospitality, real estate, or service-related businesses.
- Proven leadership experience managing large operational teams and multiple functions.
- Strong knowledge of facilities management, engineering, building operations, and safety standards.
- Experience in budgeting, operational planning, and performance management.
- Strong stakeholder management, communication, and problem-solving skills.
- Strategic mindset with the ability to drive operational excellence and customer experience.
Benefits
- กองทุนสหกรณ์ออมทรัพย์
- Provident Fund
- กองทุนสำรองเลี้ยงชีพ
- Staff training and development
- ตรวจสุขภาพประจำปี
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- สวัสดิการอื่นๆ
- Employee's uniform
- Funeral payment support
- Performance/results-based bonus
About MBK Public Co.,Ltd.
MBK Public Company Limited is the leading company of Thailand specializing in the business that primarily supports tourism. Vision of the executives together with over 30 years of experience and professional management has lead to the rapid growing development by which today the company has operated eight major businesses including:
1. Shopping Center Business
2. Hotel and Tourism Business
3. Real Estate Business
4. Golf Business
5. Food Solution Business
6. Financial Business
7. Auction business
8. Supporting Business
1. Shopping Center Business
2. Hotel and Tourism Business
3. Real Estate Business
4. Golf Business
5. Food Solution Business
6. Financial Business
7. Auction business
8. Supporting Business
444 MBK Center, Phayathai Rd., Pathumwan, Bangkok 10330
Human Resources Department
0-2853-7223,0-2853-7217 ext. 7219, 7223, 7217,
