Building Receptionist @ WHA Tower (Bangna km.7) - บริษัท เน็กซ์ซา บิสซิเนส โซลูชั่น จำกัด

We are looking for a professional and service-minded Building Receptionist to join our team at WHA Tower. The successful candidate will be responsible for providing a warm, professional, and efficient reception service to tenants, visitors, and business partners while supporting the smooth day-to-day operation of the office building.

This role is ideal for someone who enjoys working with people, has excellent communication skills, and is passionate about delivering high-quality customer service in a professional office environment.

• Welcome and assist tenants, visitors, and business partners in a professional and friendly manner.
• Manage the reception and front desk area, ensuring a neat, organized, and professional appearance at all times.
• Provide information and assistance regarding building facilities, services, access procedures, and general inquiries.
• Coordinate visitor registration, access control, and visitor passes in accordance with building security procedures.
• Receive and direct telephone calls, messages, and inquiries to the appropriate departments or personnel.
• Coordinate with the Building Management, Security, Engineering, and other related teams to support tenants and visitors.
• Handle customer requests, complaints, and service issues professionally and coordinate with relevant teams for timely resolution.
• Maintain accurate records and documentation related to reception and customer service activities.
• Monitor the reception area and report any unusual situations, incidents, or facility issues to the relevant team.
• Perform other duties as assigned by the supervisor or Building Management team.
  
  Hours of operation :  working 6 days/week

• Female, age not over 35 years old, Thai Nationality
• Bachelor's degree in Hospitality, Liberal Arts, Humanities,  Business Administration or related fields are preferred
• 1–3 years of experience in Receptionist, Front Desk, Customer Service, Guest Relations 
• Experience in an office building, hotel, condominium, or property management environment will be an advantage.
• Proficiency in English and Thai, both written and spoken
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions
• Attention to detail and the ability to multitask in a fast-paced environment
• A positive, friendly, and enthusiastic attitude