It Specialist - RWP CO., LTD. (Ramayana Water Park)
RWP CO., LTD. (Ramayana Water Park) · Chonburi
- Location
- Chonburi
- Salary
- 25,000 - 30,000 baht/month
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree or Higher
- Posted
- 01/08/2026
Responsibilities
About the role
As the IT Specialist at RWP CO., LTD., you will play a crucial role in maintaining and enhancing the company's IT infrastructure and providing high-quality technical support to our employees. This full-time position is based in Chonburi, offering the opportunity to contribute to the growth and success of our dynamic organization.
Key Responsibility
- Manages Incidents, Services Requests through various communication channels providing support to meet the needs of the business.
- Captures and maintains accurate case details for each process to enable greater shared knowledge and reporting.
- Develops solutions and or workarounds using problem solving techniques in order to restore service as quickly as possible.
- Identifies and promptly allocates unresolved cases as appropriate to ensure progression, advises users of actions taken.
- Deploy PC’s and Laptop’s on the Water Park Network, proactively resolves any faults that may be observed during this process.
- User management (creation, reset passwords) for all business applications following pre defined.
- Manage Software deployments.
- Become very familiar with the Ticketing and Access Control systems used in the park.
- Prepare training guides and step by step documentation on various knowledge base articles and deployment procedures.
- Delivers reports on case information to management.
- IT Store Control
- IT equipment issuance
- Provides the business out of hour’s emergency technical support
- Any other duties as may reasonably be requested by the management including
Qualifications
- Bachelor’s degree in related field / Microsoft Certification or equivalent
- Comprehensive knowledge of computer hardware / software concepts.
- At least 2 years experience working in relevant role with exposure to related businesses and technologies.
- Extensive knowledge of Microsoft Software technologies and platforms
- Microsoft Certification or equivalent
- Good written and verbal communication in English
- Ability to communicate to both technical and non technical audiences.
Benefits
- Annual Sport Day
- Birthday Celebration (Cake+Complimentary Tickets)
- Complimentary Access to On-site Gym
- Complimentary Lunch
- Kindergarten Room
- New Year Party
- Songkarn Party
- Unlimited Water Park Entry for Family
- Accommodation allowance (in other provinces)
- Telephone bill allowance
- Per diem
- Marriage gift
- Employee's uniform
- Funeral payment support
- 5-day work week
- Performance/results-based bonus
- Annual bonus
- Social security
- Flexible working hours
About RWP CO., LTD. (Ramayana Water Park)
Ramayana Waterpark is Thailand’s biggest waterpark, best, most exhilarating water park and so much more. Try the thrills and spills of our 21 awesome water rides – some totally unique – that vary from screams to gentle swings, 2 dedicated kids zones, a record big double wave pool, an amazing ride in the lazy river with mystical caves, geysers and bubbles, relaxation and activity pools and so many things to do.
Ramayana is much more than just a waterpark. Built on an ancient, long forgotten city, explore the remainders of ancient buildings, walls, sculptures and waterfalls. Visit the floating market, ride on real elephants and experience the amazing nature in and around the park with green hills, lakes and rivers. Simply Thailand at its best! RamaYana waterpark is built to the highest international standards – using only premium equipment and even crystal clear drinking water from the park’s own wells. So – not only your fun, but also your safety is guaranteed.
Ramayana is much more than just a waterpark. Built on an ancient, long forgotten city, explore the remainders of ancient buildings, walls, sculptures and waterfalls. Visit the floating market, ride on real elephants and experience the amazing nature in and around the park with green hills, lakes and rivers. Simply Thailand at its best! RamaYana waterpark is built to the highest international standards – using only premium equipment and even crystal clear drinking water from the park’s own wells. So – not only your fun, but also your safety is guaranteed.
เลขที่ 9 หมู่ที่ 7 ตำบลนาจอมเทียน อำเภอสัตหีบ จังหวัดชลบุรี 20250
033-005-929 ต่อ 600-604
