JobTopGun Logo

Customer Relationship Management Officer,Customer Data Control Officer, เจ้าหน้าที่บริหารความสัมพันธ์ลูกค้า - Reignwood Holding Co., Ltd.

Reignwood Holding Co., Ltd. · Pathumthani

Location
Pathumthani
Salary
Negotiable
Job Type
Full Time
Work Type
Onsite
Education
Bachelor's Degree
Posted
03/07/2026

Responsibilities

1. CRM Data Entry & Control 
• Ensure all service jobs are properly recorded in the CRM system on a daily basis.  
• Input and update customer data, service details, and transaction records accurately. 
• Verify completeness and correctness of data before closing each job in the system. 
• Maintain organized and up-to-date CRM records for audit and operational tracking.
2. Service Documentation (Before–After Control) 
• Take before–after photos for every service job as per standard requirement.
• Ensure photos are clear, consistent, and meet documentation standards (angle, lighting, coverage). 
• Upload and tag photos correctly in the system (date, vehicle, service type).
• Maintain proper documentation to support quality control and issue resolution. 
3. Franchise SOP Compliance 
• Ensure all CRM entries and documentation follow franchise standards and SOPs.  
• Support franchise audit requirements when needed. 
• Track service job status from check-in to completion in the system. 
• Coordinate with operations/front team to ensure all jobs are properly logged and closed. 
 

Qualifications

1. Experience : 1–3 years of experience in operations or data control roles. 
2. Knowledge : Bachelor’s degree in any related field. Familiar with CRM or system-based work is a plus. 
3. Skills : Good communication skills, negotiation, and CRM skills. Detail-oriented, accurate with database and timeline, organized, and able to multitask. 
4. Competencies / Abilities : Photo Documentation Skill (non-creative) – ability to capture clear, consistent, and standardized images for record-keeping and quality control. 
5. Technology : Able to use the mobile devices camera, video, or specifics camera for photographer.  
6. Other requirements : Comfortable working in a fast-paced luxury-service environment.

Benefits

  • Provident Fund
  • Staff training and development
  • บริการอาหารมื้อกลางวันฟรี 1 มื้อ
  • Social security
  • Health insurance
  • Accident Insurance
  • สวัสดิการหอพักพนักงาน
  • Employee's uniform
  • Funeral payment support
  • Performance/results-based bonus

About Reignwood Holding Co., Ltd.

The Reignwood Park, the World-Class Community for Multi-Generational Living, which marks a blueprint shift towards a new concept in crafting ultraluxe mixed-use projects that include every dimension of a world-class luxurious lifestyle.

17/625 ซอยสุขุมวิท 6 แขวงคลองเตย เขตคลองเตย กรุงเทพมหานคร 10110

HR Department : 02-978-8888 ต่อ 9105

0-2254-2636

https://www.reignwoodpark.com/

Reignwood Holding Co., Ltd.
Customer Relationship Management Officer,Customer Data Control Officer, เจ้าหน้าที่บริหารความสัมพันธ์ลูกค้า
Reignwood Holding Co., Ltd.
View all jobs
Pathumthani
Full Time
Bachelor's Degree
Negotiable
1-3 Years
Today
What you will do
Responsibilities
1. CRM Data Entry & Control 
• Ensure all service jobs are properly recorded in the CRM system on a daily basis.  
• Input and update customer data, service details, and transaction records accurately. 
• Verify completeness and correctness of data before closing each job in the system. 
• Maintain organized and up-to-date CRM records for audit and operational tracking.
2. Service Documentation (Before–After Control) 
• Take before–after photos for every service job as per standard requirement.
• Ensure photos are clear, consistent, and meet documentation standards (angle, lighting, coverage). 
• Upload and tag photos correctly in the system (date, vehicle, service type).
• Maintain proper documentation to support quality control and issue resolution. 
3. Franchise SOP Compliance 
• Ensure all CRM entries and documentation follow franchise standards and SOPs.  
• Support franchise audit requirements when needed. 
• Track service job status from check-in to completion in the system. 
• Coordinate with operations/front team to ensure all jobs are properly logged and closed. 
 

Qualifications
1. Experience : 1–3 years of experience in operations or data control roles. 
2. Knowledge : Bachelor’s degree in any related field. Familiar with CRM or system-based work is a plus. 
3. Skills : Good communication skills, negotiation, and CRM skills. Detail-oriented, accurate with database and timeline, organized, and able to multitask. 
4. Competencies / Abilities : Photo Documentation Skill (non-creative) – ability to capture clear, consistent, and standardized images for record-keeping and quality control. 
5. Technology : Able to use the mobile devices camera, video, or specifics camera for photographer.  
6. Other requirements : Comfortable working in a fast-paced luxury-service environment.

Welfare
  • Provident Fund
  • Staff training and development
  • บริการอาหารมื้อกลางวันฟรี 1 มื้อ
  • Social security
  • Health insurance
  • Accident Insurance
  • สวัสดิการหอพักพนักงาน
  • Employee's uniform
  • Funeral payment support
  • Performance/results-based bonus

About Company

The Reignwood Park, the World-Class Community for Multi-Generational Living, which marks a blueprint shift towards a new concept in crafting ultraluxe mixed-use projects that include every dimension of a world-class luxurious lifestyle.

Location

17/625 ซอยสุขุมวิท 6 แขวงคลองเตย เขตคลองเตย กรุงเทพมหานคร 10110

Contact person

HR Department : 02-978-8888 ต่อ 9105

Telephone

0-2254-2636