Cryo Specialist - Reignwood Holding Co., Ltd.

Deliver cryotherapy services to athletes and center members as part of the Sports Recovery program. Screen clients before each session, prepare and operate the cryotherapy equipment, supervise clients throughout the session, and document post-session observations. Follow the manufacturer’s operating instructions and the centre’s safety procedures.

1. Screen clients before each session. Review the screening form and ask about any new symptoms or changes in health. If a contraindication is identified or further assessment is needed, defer the session and arrange a referral to an appropriate healthcare professional in line with the centre’s procedures.

2. Prepare clients for the session. Explain what to expect, what precautions to follow, how to communicate with the operator, and how to exit the chamber or request an immediate stop. Check that clients are wearing the clothing and protective equipment specified by the manufacturer.

3. Operate the equipment and supervise clients throughout each session. Set the temperature and session duration in line with approved procedures. Observe the client and maintain communication throughout the session. Stop the equipment immediately if the client asks to stop, develops unusual symptoms, or an alarm is triggered. Follow the centre’s emergency response procedures as needed.

4. Check that the equipment and treatment area are ready for use. Check temperature controls, alarms, and emergency stop functions against the equipment checklist. For nitrogen-based systems, check ventilation and oxygen monitors in line with equipment-specific procedures. Take faulty equipment out of service and notify the responsible team.

5. Provide post-session support and maintain records. Ask clients how they feel after each session. Record screening results, operating settings, incidents, and near misses while protecting client confidentiality.

6. Coordinate with the Wellness and Sports Performance teams. Schedule sessions around athletes’ training program and raise any concerns about client health or equipment readiness with the appropriate team.

• Bachelor’s degree in Sports Science, Exercise Science, Health Sciences, or a related.

• At least one year of experience in wellness, sports recovery, or a client-facing role involving specialized equipment.

• Must complete training and pass a practical assessment on the centre’s specific cryotherapy equipment before operating it independently.

• Ability to follow screening, client monitoring, and emergency response procedures. Current First Aid and CPR/AED certification, or ability to complete the required training before providing services.

• Strong communication skills in Thai and the ability to explain session procedures and safety instructions in English.

• Experience operating cryotherapy equipment or working in a sports recovery facility is desirable.