Customer Service Manager - Senko Advanced Components (Thailand) Co., Ltd.
Senko Advanced Components (Thailand) Co., Ltd. · Bangkok and its Vicinity
- Location
- Bangkok and its Vicinity
- Salary
- Depend on qualifications and experience
- Job Type
- Full Time
- Work Type
- Onsite
- Education
- Bachelor's Degree
- Posted
- 12/09/2026
Responsibilities
- Oversee the order fulfillment process from purchase order receipt to final delivery.
- Ensure accuracy of order entry and adherence to customer requirements.
- Cultivate and maintain strong relationships with customers.
- Coordinate closely with the Sales team regarding customer requirements.
- Monitor inventory levels and expedite urgent materials as required.
- Track and follow up on supplier delivery status.
- Coordinate with warehouse and logistics providers to ensure on-time delivery.
- Monitor delivery performance and resolve any delivery-related issues.
- Lead and coach the Customer Service team.
- Assign workload and monitor team performance.
- Develop team competency and ensure compliance with Standard Operating Procedures (SOPs).
Qualifications
- Bachelor's degree in business administration, Logistics, Supply Chain, or a related field.
- Minimum of 8 years of experience in Customer Service, Sales Coordination, Order Management, and Supply Chain Operations.
- At least 5 years of experience in a supervisory or managerial role.
- Prior experience working in a trading company is required.
- Experience with SAP/ERP systems is preferred.
- Previous experience in the automotive industry is a plus.
- Experience working in Japanese companies is a plus.
Benefits
- Annual Bonus 2 times / Year
- Annual leave increasing based on length of service
- Provident Fund
- Staff training and development
- Overtime
- Fuel/transportation fees
- 5-day work week
- Annual trip or party
- Attendance bonus or other special compensation
- Performance/results-based bonus
- Social security
- Health insurance
- Accident Insurance
About Senko Advanced Components (Thailand) Co., Ltd.
The SENKO Automotive is based in Japan, with offices throughout North America, Europe and the Asia-Pacific. We specialize in multinational supply chain management for the automotive industry, providing sourcing, inspection, packaging / repackaging, storage and logistics services to tier one and tier two manufacturers.
https://www.senko-adv.com/en/
https://www.senko-adv.com/en/
98 อาคารสาทรสแควร์ ออฟฟิศทาวเวอร์ ห้องเลขที่ 1706-1707 ชั้นที่ 17 ถนนสาทรเหนือ แขวงสีลม เขตบางรัก กรุงเทพมหานคร 10500
0-2163-2798-99 ต่อ 201, 142
